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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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November 13, 2024

I have bought two cars from this dealership. The employees are really nice and friendly the mechanics are awesome as well. More

by Mrsdeejae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Pilgrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Yarbrough, Matt Sappenfield
Dec 17, 2024 -

94 Nissan of South Holland responded

Thank you for your continued trust and support! We're delighted to hear you've had great experiences with our team and mechanics. We truly appreciate your loyalty and look forward to serving you again in the future! Liz

November 11, 2024

My wife and I were very pleased with the service and professionalism of the staff we dealt with. The service department is exceptional and also a gentleman in sales was very helpful. EXTRA CUDOS FOR T More

by Krashmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

94 Nissan of South Holland responded

Thank you for the wonderful feedback! We're delighted to hear you and your wife were pleased with the service and professionalism of our team. A special shoutout to Taylor for going above and beyond—he’ll be thrilled to know his efforts made such an impact. We appreciate your support and look forward to serving you again! Liz

November 11, 2024

The customer service could be a little better when dealing with cashier and keeping to company policy More

by eddlekane130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

94 Nissan of South Holland responded

Thank you for your feedback. We’re sorry to hear about your experience and will use your comments to improve our customer service and ensure company policies are consistently followed. We value your input and hope to serve you better in the future. Thank you, Liz

November 07, 2024

The work done on my car was very good. I hope to continue driving my 2017 car for another year. More

by lucia.cazares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

94 Nissan of South Holland responded

Thank you for your feedback, Lucia! We're glad to hear you were pleased with the work done on your car. We hope your 2017 vehicle continues to serve you well, and we're here to help keep it running smoothly for as long as you need! Liz

November 07, 2024

My favorite Dealership and always great to see Tim. The Service Department has treated me well…big smile! More

by bamprogolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

94 Nissan of South Holland responded

Thank you for your wonderful feedback! We're thrilled to be your favorite dealership and glad Tim and our Service Department have made your visits so enjoyable. We look forward to seeing you again—big smiles all around! Liz

November 06, 2024

Tori, service representative has GREAT customer service skills. He deserves a raise!. Each time I have visited 94 Nissan, Tori has always given Excellent service More

by BANEXAMPLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

November 03, 2024

When i would go to Nissan. The staff was always professional. All my questions were answered. More

by GEORGESTACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sappenfield, Jacquelyn Vaughn
Nov 06, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

October 24, 2024

I asked for and paid for a tire rotation that was not done. I specifically asked for them to check on a tire that had less air than the others. I was told nothing was wrong with the tire but it is still More

by djwest003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. We would be more than happy to make sure we did a tire rotation on your vehicle and we will reinspect your tires that are leaking. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (708) 333-2000 so we can work towards a resolution. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

October 23, 2024

They is great I don’t have no problem with them I will come back More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauntall , Matt Sappenfield
Oct 25, 2024 -

94 Nissan of South Holland responded

Phyllis, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

October 21, 2024

It's alright with me they do the job get you in and out and sometime you get popcorn More

by Pridoc59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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