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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,308 Reviews

1,308 Reviews of 94 Nissan of South Holland - Service Center

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September 11, 2024

The Service was excellent from the service desk to the cashier. They made sure I got to the dealer S well as back to work. More

by deidram_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Willoughby
Sep 13, 2024 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

September 08, 2024

Taylor is very patient and professional she goes above and beyond!!!! She is very reliable and definitely a people person More

by Handley..carla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

September 04, 2024

The team is excellent and always listen , making recommendations as needed to keep your car running smoothly. More

by PISSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 02, 2024

They did my first oil change they told me it would be 2 to 3 hours it was done in an hour they asked me if I wanted it wash and I left the car there for 5 hours and when I got there they haven’t washed th More

by N2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Sep 06, 2024 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

August 30, 2024

This dealership has great customer service, There were 2 recalls that my vehicle had , 1 of the parts was on back order, so they kept my vehicle, and there was a rental available, so I was given a really ni More

by armster76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sappenfield, Tyler Roberson, Keyaona Edwards, Glenn Willoughby
Aug 31, 2024 -

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 29, 2024

The staff is efficient and professional. I was a little disappointed that my battery went out 3 days later. I wish I would have known before so I would not have gotten atranded. More

by glamours_mom80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Willoughby
Aug 29, 2024 -

94 Nissan of South Holland responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Matt Sappenfield Owner Loyalty Manager

August 28, 2024

Everyone was very polite and knowledgeable , they provided excellent service and they provided a time frame for my service. Job well done. More

by jonesr1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 29, 2024 -

94 Nissan of South Holland responded

Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 28, 2024

Great service, polite and respectful customer service, quick and convenient service. All questions answered and explained!! More

by bayee33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson, Keyaona Edwards
Aug 29, 2024 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 26, 2024

Mr. Glenn was very helpful to my concerns considering vehicle serviced. Compassionate to the issues at hand. More

by madonnafields1221
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Willoughby
Aug 27, 2024 -

94 Nissan of South Holland responded

Madonna, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 24, 2024

Glenn Willoughby was very courteous and very professional during my whole visit. My experience was excellent and quick. Love coming to this South Holland Location More

by sampson1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Willoughby
Aug 31, 2024 -

94 Nissan of South Holland responded

Hi Sampson, thank you so much for your positive comments about Nissan Of South Holland! Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

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