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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,312 Reviews

1,312 Reviews of 94 Nissan of South Holland - Service Center

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May 10, 2021

Service was great and quick this time. I appreciated Ricardo taking good care of my vehicle and kept me posted along the way. Thank you More

by ccbennett143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Steve Chase
May 26, 2021 -

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Liz

May 10, 2021

The service is always great and their always keeping you informed on what’s going on with my vehicle. I will continue taking my vehicle to 94 Nissan. More

by BERRYHILLDARREN
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

94 Nissan of South Holland responded

Berryhilldarren, your satisfaction is our top priority. Until the next time we meet, take care! Liz

May 09, 2021

The service is Friendly and courteous service. Had a challenging credit situation but they went out of their way to accommodate me and my wife. Thank you for giving us a second chance we will never forg More

by Hollyannjefferson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

94 Nissan of South Holland responded

Hi Hollyannjefferson, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!Liz

May 06, 2021

I only had to go to the service department at this Nissan because I bought my car from another dealer. Everyone was nice and helpful. They were nice enough to loan me a car because my 2019 Sentra needed to b More

by Szymborskia
Recommend Dealer
Yes
Employees Worked With
Steve Chase
May 26, 2021 -

94 Nissan of South Holland responded

Szymborskia, we are so pleased you enjoyed your visit to Nissan Of South Holland! Liz

May 05, 2021

Very unprofessional Derryl had a really bad attitude and they had my vehicle for 5 days and it wasn't repaired right! Steve was nice More

by Mzv125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
May 26, 2021 -

94 Nissan of South Holland responded

Mzv125, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Hi Mzv125 thank yo Mzv125, it's upsetting to hear that your experience was anything but stellar. u for taking the time to leave us your honest feedback. We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Liz

May 01, 2021

I am very pleased with my service man Steve Chase, he is very thorough, courteous, as well as professional. Mr. Chase is one of the reasons why I continue having my car service at 94 Nissan of South Holland More

by leslie.bruce47
Recommend Dealer
Yes
Employees Worked With
Steve Chase
May 26, 2021 -

94 Nissan of South Holland responded

Leslie.bruce47, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Liz

April 29, 2021

Steve who assisted me was attentive Very professional Steve who assisted me was attentive Very professional and prompt with my service for a oil change My license plate came off during a complimenta More

by md1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Apr 30, 2021 -

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU! It was our pleasure assisting you! Liz

April 29, 2021

There was a recall on the 2019 Sentra and I was not informed about the recall from the dealership. I was informed by Nussan cooperation . When I learned about the recall I notified this dealership and More

by josephinetiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Matt Sappenfield, Stephanie McGreal
Apr 30, 2021 -

94 Nissan of South Holland responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please come in anytime before 3pm on Monday and tell them liz sent you. my email is liz@94nissan.com if you have any questions. Liz

April 28, 2021

Terrible customer service terrible care for customers rights would not ever recommend anyone to this dealership. Also poor quality of service all around the board More

by FDKJIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shauntel Momoh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Matt Sappenfield, Vino Smith, John Palmer, Stephanie McGreal
Apr 30, 2021 -

94 Nissan of South Holland responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please email me so we can find out where we went wrong liz@94nissan.com Liz

April 27, 2021

Service was ok that’s the reason for the three stars. However, there is no after care if you have a problem. Forget about calling for assistance. You’re either transferred multiple times or placed on a More

by felicia.williams228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Apr 30, 2021 -

94 Nissan of South Holland responded

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I have forwarded your feedback to management to fix the link that is broken in our process! liz

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