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94 Nissan of South Holland - Service Center
South Holland, IL
1,310 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,310 Reviews of 94 Nissan of South Holland - Service Center
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July 01, 2021
Bought a used rogue. Had it for 5 days and the transmission went out on it. Brought it back the next day at 7am and they didn’t have enough people to help me. Went back on that Monday and it didn’ transmission went out on it. Brought it back the next day at 7am and they didn’t have enough people to help me. Went back on that Monday and it didn’t pop any codes in the computer and they took it for a 5 mile test drive and couldn’t find anything wrong with it. I found several people online with the same experience and Nissan extended the warranty on the transmission because of the same experience I had. I was told you can’t believe what you read online. So I drove the rogue that day until it happened again and brought it back. The response I got was their no one here that can help you come back Wednesday. I took it to my normal car repair shop and when He test drove he found that it didn’t shift out of second gear. I took it back Wednesday and they finally were willing to look into and give me a courtesy car. I went back Saturday to grab something from it and was told well we think it’s the transmission (like I said and the people online said) and we will let you know Monday. I have reached Monday, Tuesday and today Wednesday with no response. Additionally the service manager stopped by the body shop I work at on Thursday and my boss asked about my rogue and his response was oh yeah we have been having all kinds of issues with those rogues transmissions. More
by Tvanderbilt85
Verified Customer
June 25, 2021
This is a great dealership always concerned with the customer satisfaction and if issue arise it will be resolved to your satisfaction customer satisfaction and if issue arise it will be resolved to your satisfaction More
by PISSPO
June 25, 2021
I've been a customer since I purchased my Nissan and every visit and transaction was professional the staff was always helpful every visit and transaction was professional the staff was always helpful More
by Bosshog872
Employees Worked With
Steve Chase, Matt Sappenfield, Stephanie McGreal
June 22, 2021
Great Service. They always send text updates to keep you informed. Everyone there is so nice and helpful informed. Everyone there is so nice and helpful More
by janiecebec
June 19, 2021
I brought my car in for an oil change/filter, slow leak in one tire and rear door problem. Darryl Reese checked my service contract and saved me lots of money. Thank you Darryl Reese! in one tire and rear door problem. Darryl Reese checked my service contract and saved me lots of money. Thank you Darryl Reese! More
by BooBoo
June 18, 2021
My visit was good. The representative Informed me My visit was good. The representative Informed me regarding what the manufacturer suggests at this time based on mileage. I was pleased with the se My visit was good. The representative Informed me regarding what the manufacturer suggests at this time based on mileage. I was pleased with the service. K8wuyeLT5UAPwejVTT-zhg&cme More
by Halleluh
Employees Worked With
June 18, 2021
I love the way Derryl the service guy took care of me even though I had to come back the very next morning because I had to rush my Dad to hospital Derryl told me to come back the next morning and he wou even though I had to come back the very next morning because I had to rush my Dad to hospital Derryl told me to come back the next morning and he would take care of my car thanks Derryl for helping me during this ruff time More
by shreeb1968
Employees Worked With
June 12, 2021
My oil change wasn't done properly. I requested a synthetic oil change and less than 45 days i needed another oil change. I called and told speak to the service manager and was told he was unavailab synthetic oil change and less than 45 days i needed another oil change. I called and told speak to the service manager and was told he was unavailable at the time. I left my name and number and never received a call back from service manager. By the I was working from home due t o COVID-19. More
by leticejohnson
Employees Worked With
Steve Chase
June 11, 2021
This dealership never disappoints! They are professionals that care about their customers with an eye for the details. The services were completed in a timely manner. that care about their customers with an eye for the details. The services were completed in a timely manner. More
by ms.lcollins
June 04, 2021
This dealer is very customer centered and they completely computer analyze car, then review data with me in a timely fashion. I would recommend them to family, friends and associates. computer analyze car, then review data with me in a timely fashion. I would recommend them to family, friends and associates. More
by elittrel
