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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,304 Reviews

1,304 Reviews of 94 Nissan of South Holland - Service Center

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December 03, 2018

Oil change I went in early for an oil change, I had a few cars ahead of me, I was out in no time. Everyone was very courteous, my experience was good. More

by ttero18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Dec 10, 2018 -

94 Nissan of South Holland responded

Thanks for your 5-star review! We're happy we make you happy! Liz

December 01, 2018

Answered all my questions. Very helpful This was the first time I had service at this location. Derryl was very helping and polite. I didn’t wait long. I will definitely be back More

by mzpooh3a
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

94 Nissan of South Holland responded

Welcome!! We're so happy you found us and had a great experience with Derryl. His charm really sets him apart. Remember to check out our website for great service specials every month! Liz

November 29, 2018

Oil change Love service department. I received a clean car with an oil change and rotated tires. I found a coupon for $10 off. I had to return to the dealershi More

by LOVEJOYREIKIMENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 10, 2018 -

94 Nissan of South Holland responded

Thanks for choosing us and giving us a nice review! Please contact me at liz.sappenfield@94nissan.com . I'd like to send you something to compensate for you having to return to us. Thanks for your patience and I hope to hear from you soon. Liz

November 28, 2018

Very nice I think they are wonderful here good service and they always give you the opinion on certain things this is by far the best place to come More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Chase, Tera Alexander, Vino Smith, Nekisha Thomas, Kino Williams
Dec 10, 2018 -

94 Nissan of South Holland responded

Awww shucks.. thank you soooo much! We do really try hard. Come back soon! Liz

November 26, 2018

Maurano Service The service center and staff are excellent the staff took care of all my needs and make sure my visit was good in the waiting they had coffe and donut More

by Nissan Maurano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Vino Smith
Dec 10, 2018 -

94 Nissan of South Holland responded

We are incredibly grateful that you took the time out to leave us this note.Its customers like you that make our job wonderful. We look forward to serving you again. Please visit us again for your free car wash! LIz

November 26, 2018

Service needs to be trained It took 2 years to repair a vehicle that was purchased from this dealership. if it weren't for Zac and his excellent customer servixe- I would never r More

by Tareani2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Oladiji
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

94 Nissan of South Holland responded

Hi Tanisha! Thank you for giving us your valuable feedback. Without this knowledge, we would stand still instead of grow! Thanks so much for your business and don't give up on us. I promise you'll have a better experience the next time you come in! Liz

November 26, 2018

Excellent service always!! I “be been a customer for 12 years and have always had quality work done on all my vehicles. Steve and Darryl ensure I am satisfied w More

by sadkins8825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Dec 12, 2018 -

94 Nissan of South Holland responded

Thank you! We appreciate your comments! A recommendation from a current customer is the best compliment we can get!! Have a great day and remember, we're always here for you :) Liz

November 23, 2018

Very professional The employees were professional and treated me with courtesy. A need I will continue to visit the dealership when I need service or help with my v More

by Jubalo357
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Williams, Steve Chase, Vino Smith
November 21, 2018

Where did the friendliness and eager to please go? No one is friendly anymore. Service manager had an attitude. I’ve spent thousands of dollars at this dealer service center and after Tony left everyth More

by mz_rideau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Chase, Matt Sappenfield
Nov 26, 2018 -

94 Nissan of South Holland responded

I'm terribly sorry, Ms. Rideau, that we gave you a disappointing service visit. We really appreciate your ongoing business with us. I can assure you that our service center team truly cares about you. As a token of our appreciation for your service and an olive branch - please print this review out and use it towards a free oil change next time you visit us. This is good for 1 free oil change! I hope you have a great day. Kind Regards, Liz

November 19, 2018

Excellent fast service at reasonable price Very quick and efficient service that was excellent. All work was done which was requested. Refreshments offered and everyone was friendly and courteo More

by denagentry13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

94 Nissan of South Holland responded

This review really warms my heart. We really put in alot of effort to make our customers comfortable and happy. Thanks so much and be sure to come back for a free car wash anytime! Liz

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