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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,304 Reviews

1,304 Reviews of 94 Nissan of South Holland - Service Center

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December 22, 2018

Quick Service What can I say. There service is consistent in the Service department. Clean waiting area, complementary donuts, free internet...pretty good to me. De More

by trixib18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

94 Nissan of South Holland responded

Hey Trixi! Derryl really is a fan-fave and I'l sure you can see why! I'm so glad you enjoyed your time here. Please come back as often as you'd like for free car washes! Liz

December 21, 2018

The staff was very helpful n informative The staff is great funny sense of humor n really informative of the services that you provide keep up the great work this will be the place I come to More

by pamela.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

94 Nissan of South Holland responded

Thanks so much Pamela! Our team really enjoyed working with you, too! Please come back as often as you'd like for your free car washes for life! Liz

December 20, 2018

Steve took care of my wife's car professionally. Steve called me more than once to keep me in the loop about my 2017 Armada. Tsb was perfomed and the driveability issue was solved. The best dealship More

by Jessehomoky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 20, 2018 -

94 Nissan of South Holland responded

Hiya! Steve is true as they come! We're so glad you had such a great experience. That's what we work so hard is to make you smile! Liz

December 19, 2018

I waited over an hour for the mechanic to come in to service I was disappointed that I had to wait for the mechanic to arrive. So I arrived at 11:30 a.m.. I didn't not leave until 3:00 p.m. Which I thought was a More

by jgletten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelaon
Dec 20, 2018 -

94 Nissan of South Holland responded

I really apologize for your wait time. I totally understand and would feel frustrated too. Please know for next time that if you ever find yourself in the same waiting blackhole, please feel free to grab the service director, Steve Chase, or sales manager. We will jump in and find out what's going on so you don't have to sit and wonder. Please direct email me at liz@94nissan.com so I can send you a gift :) ! Liz

December 17, 2018

Customer Friendly Every time I go to get my oil changed I am greeted with a smiling face and warm welcome. My oil change takes about 30 mins or so and I get a wash some More

by HF5465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

94 Nissan of South Holland responded

Thanks so much! Derryl is so special, isn't he? He really has a knack for making you feel special. Next time you need a car wash, ask your advisor and they will get it done for you! Liz

December 17, 2018

Great Service ! I will definitely be back soon! I was a walk-in coming in for a synthetic oil change! I was taken care of within less than an hour! More

by sashathompson475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 20, 2018 -

94 Nissan of South Holland responded

Great to hear! Thanks so much for choosing us! Remember to ask for a free car wash next time you come in :) Liz

December 17, 2018

Very good My experience with the management sales service and the finance in purchase of my car was excellent. Zachary was patient and knowledgeable in what he More

by Ms B
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sappenfield, Desiree Williams
Dec 20, 2018 -

94 Nissan of South Holland responded

Thanks for your fabulous review! It really does take a village! I told everyone what you said and they smiled SO big! Thanks so much for your business! Liz

December 17, 2018

Derryl was Awesome Darryl was amazing. His customer service has always been spot on.My car would not start the night before. I had road side assistance take my car to Ni More

by erikpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

94 Nissan of South Holland responded

Thanks Erik! Derryl truly care about his customers! Thanks for choosing us! Liz

December 17, 2018

Tail light replacement. Courteous professional and prompt. They deliver what they promote, great service at good price. I bought my Maxima used elsewhere and I have brought i More

by wmarvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Dec 20, 2018 -

94 Nissan of South Holland responded

Thanks so much for trusting us! We really appreciate your business. Our team works hard to make everyone completely satisfied! Liz

December 12, 2018

Courteous and competent staff Steve is awesome. Knowledgeable and professional He was able to accommodate me and call my fleet company to get me new tires. Although there were More

by afatoki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 12, 2018 -

94 Nissan of South Holland responded

That's so great to hear! Steve is our service director and as you can tell, a very hard worker. We really appreciate your business and kind words. Liz

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