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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,304 Reviews

1,304 Reviews of 94 Nissan of South Holland - Service Center

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January 09, 2019

Customer service Torrey is very knowledgeable about the products and services, he’s polite and very attentive to the customer needs. Overall he’s a excellent service a More

by AYANNATENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

94 Nissan of South Holland responded

Thanks for your 5-star review! We're happy we make you happy! Liz

January 08, 2019

Oil Change Derryl was very helpful with any questions or concerns I had about my car. The staff as a whole was super friendly. Great customer service.,Thanks! � More

by Denise H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

94 Nissan of South Holland responded

Thanks so much Denise for your nice review! I'll pass this along to him! Thanks for choosing us as your car service center & dealer :) Liz

January 07, 2019

Excellent customer service Everything was fine except for the car wash Car still appeared dirty other than that everything was fine thank you for a pleasant visit at your deal More

by DRADOG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 22, 2019 -

94 Nissan of South Holland responded

We're so sorry our car wash wasn't performing it's best. Please come back and try again soon! We just did some maintenance to our machine! Liz

January 05, 2019

Oil change When arriving they asked my reason for visiting: I responded oil change: they said approximately 30 -45 minutes it will be done and it was !! They sai More

by Storm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Jan 07, 2019 -

94 Nissan of South Holland responded

That's pretty great to hear! That's exactly what our team strives for every day. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well. Liz

January 05, 2019

Excellent service! I made an appointment for an oil change. And i didn’t have to wait very long at all. Nissan’s waiting area is always very clean. They have a tv and s More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Jan 07, 2019 -

94 Nissan of South Holland responded

Thanks Shannon for your wonderful words. We couldn't ask for a better compliment than from a long-time, wonderful customer! In the new year, we hope to add some really good beverage options! Thanks again for being so faithful. Liz

January 04, 2019

Service well done. This Altima is my first Nissan car I had multiple fears but nissan 94 has been a big help ,so I rate them A 1. More

by rossiejelks1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

94 Nissan of South Holland responded

That's so great to hear! We understand fear and change. I'm so glad you decided to go ahead with the Nissan Altima because it's really an amazing car safety wise with its incredible safety technology. It's also pretty awesome on gas. You're really going to enjoy this car! Congrats on your vehicle! Remember to come back and get your Altima washed here (you get free car washes for life). Liz

December 31, 2018

Service takes too long. It takes too long to get your vehicle serviced at this dealership - I have been going there for years, they just don’t have enough mechanics. In some More

by Ben1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

94 Nissan of South Holland responded

Thanks SO MUCH for letting us know! We have great news. We heard you and totally agree that we need more help so we just added a new mechanic! I hope you can give us another chance in the future. Thanks for being there thru all these years. I can promise you better coffee is in the future as well :). Liz

December 31, 2018

Services was fast and Friendly Had no problems when I mad the appointment. Got there took car right in call be with in an hour to pick up car. Will be back again. Live in the city o More

by Cool Star 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 31, 2018 -

94 Nissan of South Holland responded

Thanks oh so much for your business. We truly appreciate you as a customer. Have a wonderful New Years! Liz

December 28, 2018

Very efficient the atmosphere has always been a pleasant one Very efficient svc warm environment staff aim to meet ur needs to svc your vehicle they don't try to sell u on svc u don't need but will give you reco More

by stphnbldn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Dec 28, 2018 -

94 Nissan of South Holland responded

That's so great to hear! I think our service guys are pretty good at not making our customers feel pressured. They're all pretty trustworthy guys! Thanks so much for choosing us. Liz

December 27, 2018

Service was Exceptional!!! Steve the Service Rep kept me informed and the reception in the service area was prompt. This was my 1st visit but it will not be my last! I'm serious More

by bloodhoundque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Dec 28, 2018 -

94 Nissan of South Holland responded

Thank you so much for your 5-star review! Can you believe Steve is actually our Service Director? There's no hiding behind a desk for him! He's always right out there with our customers, making sure their needs are met. Come back as often as you'd like for our free car washes for life! Liz

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