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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,232 Reviews

1,232 Reviews of 94 Nissan of South Holland - Service Center

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November 16, 2018

Great service. Friendly staff. Great service. Wait time exactly what I was told. Highly recommend this dealership. Steve in service was great. Cover car seat with plastic to keep y More

by TiffsNissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Nov 20, 2018 -

94 Nissan of South Holland responded

We're so glad to hear of your experience. Did you know that Steve is the service director? He's pretty incredible! Thank you and remember to come back for your free car wash! Liz

November 16, 2018

Great team work Great service and wonderful customer service! If felt great being treated well as a valued customer. I would def recommend people at this location, ye More

by Trace43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Derryl Reese
Nov 20, 2018 -

94 Nissan of South Holland responded

Thanks so much! You are like family here :) Liz

November 16, 2018

An Awesome Experience!!! The reason I gave 5 stars is because it was an awesome experience. I've been to quite a few service departments but so far this has been the best. The More

by Farlinda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase, Derryl Reese
Nov 20, 2018 -

94 Nissan of South Holland responded

Farlinda - this is exactly what we want to achieve - making you smile and feel special! We really appreciate your business. Keep in mind, you're welcome to come back for free car washes at anytime (except when it gets REALLY cold then we have to shut down the car wash till it warms up.) Liz

November 16, 2018

Within thI've come to the service center for the same issue tire pressure warning light continues to come on. Service staff explained there was nothing they could do. I have to put air in Tire daily More

by pastor_chandler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Torrey Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sappenfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Nov 20, 2018 -

94 Nissan of South Holland responded

Hello Pastor Chandler. I'm so sorry you're having a recurring issue. I spoke with Steve who believes your issues stem from the temperature change. Please keep him updated as the temperature's get warmer (hopefully). Please copy me on the email, as well. steve@94nissan.com liz.sappenfield@94nissan.com Thanks for your communication and continual patience. Liz

November 15, 2018

Routine maintenance of vehicle Always great service! Warm greeting, good idea of the service completed, and future service needed without any pressure. Will definitely come back ag More

by kspencerturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Nov 20, 2018 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

November 13, 2018

My service Maintenance Dropped off my car at 9:00 A.M. always a pleasant exchange with service rep who listened to what I needed and made very worthwhile suggestions based o More

by Jap
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Nov 20, 2018 -

94 Nissan of South Holland responded

Greetings! Yes, Steve is really the most pleasant person. Did you know he's our Service Director? Thanks for choosing us and thanks for your business! Liz

November 12, 2018

Exceptional Customer Service This dealership always has friendly employees that speak and are very cordial. My service person (Derryl Reese) never lets me down. He keeps me abre More

by duckettvictoria83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
November 12, 2018

Great! Great service and very patient and what you to leave with the best... I came in for a service which turn out with me leaving with a brand new car 2019 More

by TIERRA.SEAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derryl Reese
November 12, 2018

Quick & Efficient I brought my Murano there for an unknown electrical issue late on a Friday. Torrey listened to my concerns about my vehicle, called enterprise immedia More

by misshopkins8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Service review The maintenance seems better. Had problems with the work of the service mechanism in the past, Their work was rushed and not checked. Picking up confi More

by GWHAMP457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
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