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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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April 19, 2019

They're the best Been going there over 10 years...have had over 5 nissans from them..only had my cars serviced somewhere else ONCE...they are the best..great family ru More

by stephensage74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Sappenfield, Steve Chase, Matt Sappenfield, George Winston, Booker McGee
Apr 19, 2019 -

94 Nissan of South Holland responded

Wow! Thanks so much Stephen for your loyalty! Your comments really make us so happy! Thank you and keep coming back! Liz

April 12, 2019

Great Service! The service was quick for a last minute drop in with a free wash. Great team! I always feel like they are working just to put a smile on my face. More

by Laddlelay9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Apr 12, 2019 -

94 Nissan of South Holland responded

Thanks so much! It feels so good when you're driving a clean car, right? Have a great day! Liz

April 10, 2019

Caring The service manager, Steve chase, goes that extra step to ensure Nissan patron's complaints are handled in a professional manner ,displaying credit up More

by retat2usnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
May 08, 2019 -

94 Nissan of South Holland responded

Steve really is someone special, isn't he? We're delighted to hear you had a great experience. We'll definitely pass your message to him. Liz

April 10, 2019

Friendly Torrey was very friendly. He even helped me figure out which coupon to use. Service with a smile. The wait wasn’t to bad. The waiting area was comfor More

by terri554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

94 Nissan of South Holland responded

We try to make your wait as painless as possible! We just added free bottled water so remember to grab one next time you visit us :) Thanks for choosing us! Liz

April 10, 2019

Great service , Torrey was very polite and helpful. He answered all my questions and recommend other services I might need in the future. I was in and out in about More

by anwebb101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

Quick and Efficient Service in an Emergency I came in for a flat tire without an appointment and I was serviced within a reasonable time span under the circumstances. I was very pleased with the More

by Topcat904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
May 08, 2019 -

94 Nissan of South Holland responded

Thanks for your nice review. We appreciate you as well :) Liz

April 02, 2019

Professional quick and friendly Because they made you feel like you weren't robbed but like family they showed concern in your matter and found ways too help you save on the price More

by Sheilalovinmesomegreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Apr 09, 2019 -

94 Nissan of South Holland responded

Thank you! We appreciate your comments! A recommendation from a current customer is the best compliment we can get!! Have a great day and remember, we're always here for you :) Liz

March 30, 2019

The place to go for service Clean , organized, professional and timely as quoted first dealership I visited that was pleasant to all the customers I will continue my services wit More

by marilynwilbourn2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

94 Nissan of South Holland responded

Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Liz

March 29, 2019

Feel Taken Advantage Of. Came in for service was told I needed $1,000 worth of work done. Ended up getting $650 worth of work done with work to be done at a later date. All of More

by dmontgo1906
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Apr 01, 2019 -

94 Nissan of South Holland responded

Don't you worry! Give me your name and phone number and type of car you have and our service director, Steve, will get this sorted out. You can email me at liz@94nissan.com . Thank you and hope to hear from you soon! So you know, you're our number one priority to make happy :)

March 29, 2019

The courteous and friendliness from all the staff. Customer service was exceptional. Greeted with a friendly smile. The service area was nice and clean. My first time here and was pleased with the serv More

by lori.valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

94 Nissan of South Holland responded

Hiya Lori! I'm so happy you had a wonderful experience! Be sure to check out our new coffee machine and snack center next time you're in! Liz

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