94 Nissan of South Holland - Service Center

Very disappointed First I can never reach anyone to make an appointment for service. Secondly, the wait time is horrible once you can take off or go on an off day. I ha First I can never reach anyone to make an appointment for service. Secondly, the wait time is horrible once you can take off or go on an off day. I had to send my dad because of my work schedule and I wasn’t able to reach anyone to schedule a time they had him wait 3 hours to say that I an issue that’s $100 was $550 either way was covered on my warranty which there system could not locate while he was there frustrated my dad left. I then called to speak with a manager in sales that informed me I have a bumper to bumper warranty that should have come up, not to mention I’ve gotten work done before under the warranty and if they would have looked further could have seen given every car that comes in is scanned in the database which gives you info on the previous visit and payment method. Never the less I was told receive a call for service and that still hasn’t been done. This is the worst service I’ve experienced in along time More

Great job every one was nice, they took care of my needs and make sure everything was working on a timely matter. He was very understanding about time every one was nice, they took care of my needs and make sure everything was working on a timely matter. He was very understanding about time More

Oil change Kevin, the service rep provided excellent customer service. I love coming here. I now live in Hyde park but I still come here for service because the Kevin, the service rep provided excellent customer service. I love coming here. I now live in Hyde park but I still come here for service because the service is awesome. Great job! Thank you More

Great customer service I have been bringing my car to this dealership for service since 2015. Derryl has always provided exceptional customer service. He is attentive and th I have been bringing my car to this dealership for service since 2015. Derryl has always provided exceptional customer service. He is attentive and thorough in explanation. Most of all, he has always been friendly. The other servicemen have also been great during all my visits. The technicians who have serviced my car have also always done a great job. I will remain a loyal customer, as long as they don’t change :) More

Great Customer Service! Good people. The service department did an excellent job. The customer service was great. They greet you with kindness and are willing to help you. If I need servi The service department did an excellent job. The customer service was great. They greet you with kindness and are willing to help you. If I need service again, I will be back. Great job guys!!!! Kevin and Steve. More

Service Well they are friendly and fast if they have a issue they let u know right away they will tell you how long will take Well they are friendly and fast if they have a issue they let u know right away they will tell you how long will take More

Awesome! I have had Nissan for years. Starting with an Infinity in 2004. I am now a owner of an Nissan Optima. I have gone to several dealerships to service my I have had Nissan for years. Starting with an Infinity in 2004. I am now a owner of an Nissan Optima. I have gone to several dealerships to service my cars. I have never experienced the quality of service that 94 Nissan of South Holland provides. From the moment you pull your car to the service area you know that you and your automotive needs will be taken car of. One serviceman in particular,Doc. Reese is someone everyone should emulate. Keep up the good work Doc.Reese and 94 Nissan of South Holland. If I could give you ten stars, I would.????????????????????😀 More

Dissapointed! I gave this rating because after my oil change/tire rotation service as i was driving i noticed that my car had not been reset. I called back to ask I gave this rating because after my oil change/tire rotation service as i was driving i noticed that my car had not been reset. I called back to ask how to reset it myself and lady at service desk stated everybody was busy and i could just come back at a later date to get someone to do it. WOW! More

Good service It was good service, nothing deep or life changing but still good. I'll be back the next time my car needs service. When I come back I'll probably loo It was good service, nothing deep or life changing but still good. I'll be back the next time my car needs service. When I come back I'll probably look for Derryl specifically. He made me feel comfortable More

Service Will take advantage of their wonderful service specials in the future. Felt service time was of reasonable length. Snacks in waiting room was a nice t Will take advantage of their wonderful service specials in the future. Felt service time was of reasonable length. Snacks in waiting room was a nice touch. More