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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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August 20, 2019

Great place The customer service is excellent and they work in a timely fashion to get you in and out. Kelvin the salesmen and Derryl in service always treats me More

by SJBLAIR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Oladiji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vino Smith
Aug 23, 2019 -

94 Nissan of South Holland responded

We work hard to get our customers not only driving BUT happily driving! Thanks for choosing us as your car dealer :) Liz

August 19, 2019

Very disappointed Not happy with service I received. I was advised my vehicle was going to cost more than $3,000. 00 for repairs. Wasn't satisfied. More

by charlotte.robinson83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derryl Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

Hello Charlotte. I'm so sorry to hear about your car troubles. When transmissions go down, it's normal for a customer to feel shell-shocked. We do offer financing thru Nissan. Please feel free to call Steve Chase - the service director-https://www.dealerrater.com/dp/27521/reviews?StartDate=08%2F01%2F2019&EndDate=08%2F22%2F2019&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered# to learn more about it. Liz

August 19, 2019

Happy Customer! 😀 Thank you for your prompt service under pressure. For awhile things took several hours, meaning, 2 to 4 hours. It took a full 8 hours to receive the t More

by Felicia Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop Employees and Service Desk Employees, Steve Chase, George Winston
Aug 23, 2019 -

94 Nissan of South Holland responded

Thanks so much, Felicia! Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make 94 Nissan of South Holland the best it can be. Liz

August 19, 2019

Nissan Maxima 2019 The staff was great and the service excellent. I would highly recommend this dealership to anyone look for a car or service. I would not take my Maxim More

by TOMD53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 23, 2019 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to Kevin! Thanks for choosing us as your car dealer :) Liz

August 19, 2019

Service was on point Because of the customer service and mr. Chase my car is back running like it suppose to be I'm grateful for that i would recommend 94 Nissan to anyone More

by Carguy Patrick 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

August 19, 2019

Very nice and professional. I enjoyed the service tech professionalism and how he took the time to explain the time it would take to have my car finished with an oil change. More

by LEEL292000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

August 17, 2019

Oil change I went in for an oil change, the service team is always nice and accommodating. They are not pushy but they will inform you of what service your car n More

by seed_mone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Booker McGee
Aug 23, 2019 -

94 Nissan of South Holland responded

We're so grateful! Thank you and keep coming back. Liz

August 14, 2019

Fast sufficient The customer service great , service was fast && sufficient && good prices . This is my second time coming && I can see myself continuing to get servi More

by maijahoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

94 Nissan of South Holland responded

Well Maija, that was super nice of you! Thanks so much for not only choosing us but sharing your experience. We hope you ahve a great weekend! Liz

August 13, 2019

Handled with care My experience with the service department has been nothing short of excellent. Steve has always been there to see that my car is well taken care of an More

by skg969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase, Matt Sappenfield
Aug 23, 2019 -

94 Nissan of South Holland responded

I love hearing our customers recognize good people when they see them. You are pretty great too! We know you have a lot of choices when it comes to picking a service center. Thanks so much for choosing us! Liz

August 12, 2019

Low acceleration after a tuneup Took too long for a tuneup. I had to wait about 3 hours. My vehicle is not running properly. I'm now having low acceleration problems. More

by charlotte.robinson83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey
Aug 12, 2019 -

94 Nissan of South Holland responded

Hi Charlotte! Stay tuned for a call from my service director, Steve Chase. He's calling you to address your concerns. THank you for letting us know you're having an issue. You can trust Steve! He will take care of you :) Please let me know if I can assist you with anything else. Liz liz@94nissan.com

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