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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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September 01, 2019

Very inviting Very friendly and inviting environment. I came in as a walk in no schedule at all but I was out in less than an hour! I would recommend family and fri More

by charquetta86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

94 Nissan of South Holland responded

Thanks Charquetta for your 5-star review! We're happy we make you happy! Liz

August 31, 2019

A job well done When I arrived at the dealership the service department took care of me make sure my vehicle was inspected and get me out in a timely manner More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

August 30, 2019

4 GoodYear Tires and Rear Break Pads/Rotor The services hosted a lot of money, but I had to buy tires and rear brakes for my safety and family. Kevin Rodriguez is very professional and always More

by ejackson1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 30, 2019 -

94 Nissan of South Holland responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Please visit us again for your free car wash! Liz

August 30, 2019

Excellent Customer service My experience at Nissan has always been very Pleasant, courteous and friendly from all staff that I come in contact with. The waiting area and rest ro More

by lori.valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Sep 24, 2019 -

94 Nissan of South Holland responded

Thank you Lori for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.Liz

August 29, 2019

Excellent personalized service! Service Manager, Steve, and staff provided excellent, friendly service! Everything was fully explained to me before the work was begun. I will recomme More

by Paulette123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 30, 2019 -

94 Nissan of South Holland responded

What a nice review! We try to go above and beyond to ensure our guests have a memorable experience! It's not surprising Steve took such good care of you as he is an important member of our service team. Steve says hello! Liz

August 27, 2019

Took way too Long It took Over 2 Hours to get an Oil change done. I was the 3rd person in line when the service department opened at 7am, and I didn't leave until 9:20. More

by tonyd101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Chase
Aug 28, 2019 -

94 Nissan of South Holland responded

Oh, Tony! We hate when that happens! I'm so sorry! Please print out this response and present it to your service consultant next time you're here for 1 free oil and filter change. This offer to win back your satisfaction is valid until March 27, 2020. Thanks for letting us know about your issue! I'm so sorry for your inconvenience. Liz

August 26, 2019

Car service Steve was very courteous and professional. He kept my involved in the process and didn't pressure to do more than needed. I left the dealership's serv More

by darrylclayton20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 30, 2019 -

94 Nissan of South Holland responded

We're so thrilled your time with us was amazing! We look forward to seeing you again! Remember to ask for a free car wash! Liz

August 22, 2019

Always good. Everyone is great and nice, keep up the great work. Thanks for asking and the fast service and the free internet service and doughnuts I appreciate it More

by DBOLLING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Aug 22, 2019 -

94 Nissan of South Holland responded

Thanks for your nice review. We appreciate you as well :) Liz

August 21, 2019

Had vehicle checked for vibration. It took several hours for the technician to inform me of the issues, however, once he did, we had very good communication. Overall service was good. More

by torrenci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Aug 23, 2019 -

94 Nissan of South Holland responded

Oh Lord, several hours? First, let me say Thank You (notice the capital letter = means extra) for your patience with us. I'm glad you are letting me know so I can address it with the service manager, Steve. With that said, thank you so much for choosing us. Keep coming back! I promise it won't take as long next time! Liz

August 21, 2019

My experience at Nissan is always magnificent, I would highly recommend this Nissan to all of my friends and family, they always make sure that your problems are s More

by colej152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Aug 22, 2019 -

94 Nissan of South Holland responded

We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again! Liz

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