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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,335 Reviews

1,335 Reviews of 94 Nissan of South Holland - Service Center

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October 02, 2019

Always professional! I have been working with the Nissan of South Holland Team for the past 15 years. The entire team is amazing. with Joanne's help I have purchased my More

by Lisa J Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

94 Nissan of South Holland responded

At 94 Nissan of South Holland, we're proud to be your Nissan dealer. We know there are a lot of choices and we appreciate you choosing us. Please come back soon for your free car washes for life! Liz

September 26, 2019

Service Worse place to service your car and I'll never buy a car or recommend any one to your establishment. Your service is corrupt and I will never do busin More

by Austin Stephen
Recommend Dealer
No
Employees Worked With
Steve Chase, George Winston
Oct 17, 2019 -

94 Nissan of South Holland responded

Hi Austin, I'm sorry for the delayed response to your review! I spoke with Steve, our service director, and he informed me about the situation. We understand that repairs can be costly and can be shocking. Steve said he'd be happy to apply your diagnosis fee towards your future repairs. Please let me know if you'd like to schedule your service appointment. Liz

September 24, 2019

Derryl is amazing! I came in for three recalls on my car and the Nissan south holland team helped me and also Derryl from Nissan helped me figure out my radio issues! Th More

by bell.alexis94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

94 Nissan of South Holland responded

Hey Alexis! You're so so welcome! We really appreciate you trusting us! Remember to ask for your free car wash next time you come back! Liz

September 23, 2019

Excellent It was the usual excellent appointment. Helpful staff, good coffee, and nice snacks. Always kept me informed of any costs. I trust Derryl to keep More

by bessinaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Sep 25, 2019 -

94 Nissan of South Holland responded

Thank you for sharing! Derryl is not only efficient and informative but SUPER NICE! Keep coming back and remember to ask for a free car wash :) Liz

September 23, 2019

Great Experience I've been coming to this dealership since 2012, and I've had nothing but exceptional customer service since then. My favorite service tech is Derryl. More

by anspears33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Scrementi
Oct 17, 2019 -

94 Nissan of South Holland responded

You are like family here at 94 Nissan of South Holland. Thanks for the review! Liz

September 23, 2019

My experience with Kevin was professional and nice. Kevin explained to me what was needed for my Armada with patience and professionalism. That was awesome, due to this area of knowing about automobiles More

by jlaurence03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Oct 17, 2019 -

94 Nissan of South Holland responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well. Liz

September 20, 2019

They welcomed my coupons , I explained everything that was Daryl explained my vehicle was in need of back brakes . Even the fact I didn’t have the funds he explained I can make a appointment for a few weeks la More

by mzty72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Oct 17, 2019 -

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

September 16, 2019

Service I work with Kevin anytime I do any type of service on my car and he is awesome! I wouldn’t take my car anywhere else. More

by rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Sep 19, 2019 -

94 Nissan of South Holland responded

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.Liz

September 16, 2019

Bad customer service at service department Got a car which they promised 15 days repair on the car. Just 6 days. They denied that and asking $1954 to change a catalytic converters of the car. W More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez, Steve Chase
Sep 19, 2019 -

94 Nissan of South Holland responded

Hi Victor. First, I'm glad you were able to get your issue taken care of. Did you get your car fixed at one of the shops we referred you to? We don't use refurbished parts so our parts are generally more expensive than other shops since they are Genuine Nissan parts and not refurbished or "knocked" off. Please always ask when you shop elsewhere if the parts being installed are refurbished. We are glad to hear you are mobile now! We look forward to seeing you again for your free car wash!Liz

September 16, 2019

Service review When opened the car door the first thing I saw was the plastic left on the seat and the paper mat still in the vehicle. More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Sep 25, 2019 -

94 Nissan of South Holland responded

So sorry! Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make 94 Nissan of South Holland the best it can be. Liz

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