94 Nissan of South Holland

excellent service I had to leave my car ahead of my scheduled appointment time , and although the service dept. was full and more customers arriving I was taken care of I had to leave my car ahead of my scheduled appointment time , and although the service dept. was full and more customers arriving I was taken care of by your service advisor Torrey Hall who examined my car and wrote up the work order for service allowing me the time to make my appointment. and with the full house of appointments and walk in customers called me to update me about the trouble and cost of service to correct the problem, also Torrey called me when it was finished and tested every thing OK ,I'm very satisfied with my visit it was the first time using 94 Nissan service dept. and I will return if i have any other troubles with my car. Thank you so much. More

Improvement The service center has gotten a lot better, I didn’t walk out irritated this time! Steve was awesome, he made sure everything was correct before I lef The service center has gotten a lot better, I didn’t walk out irritated this time! Steve was awesome, he made sure everything was correct before I left. More

Fantastic people providing excellent service From the sales floor to the service department communication is key and they certainly have it!! They not only work hard to put your dream in your dri From the sales floor to the service department communication is key and they certainly have it!! They not only work hard to put your dream in your driveway. They work hard to keep it in superb functioning condition. Always pleasant and willing to assist in any way they can. Great team! More

Satisfied!!! This is my 2nd car from this dealership and I got just what I wanted! I gave them my budget and they were able to make it happen. This is my 2nd car from this dealership and I got just what I wanted! I gave them my budget and they were able to make it happen. More

Great My experience was great as always. Desiree Williams as always great sales person. This is my second vehicle that I've purchased with 94 Nissan. I' My experience was great as always. Desiree Williams as always great sales person. This is my second vehicle that I've purchased with 94 Nissan. I'm very satisfied customer. I'll definitely refer family and friends. More

Picking up my vehicle After my vehicle was repaired and upon pick up it was found that my key fob battery was dead. Both young gentlemen who work in service were very helpf After my vehicle was repaired and upon pick up it was found that my key fob battery was dead. Both young gentlemen who work in service were very helpful. They sought out their supervisor, I suppose, who was seated in a sales room on his phone. When they told him the issue he was unbothered, shrugged his shoulders in a dismissive way and went back to playing on his phone while telling me I need to go to Walgreens. I told him he would need to get his life together and then expressed that I would go and speak with Zac. I found Zac and told him my problem and he said NOT A PROBLEM and changed my battery then and there! I did not even report the poor service from the employee to him as it seemed as though that person doesn't care too much about his job and may eventually find himself without one sooner than later on his own merit. Nevertheless once again I was taken care of when in need and made whole More

Nissan cares about their loyal customers. When you find out that, there's a problem. Notify them. The service guy or management, they will rectify the situation. Immediately. And make sure it' When you find out that, there's a problem. Notify them. The service guy or management, they will rectify the situation. Immediately. And make sure it's done correctly More

A sensible upsell This dealership continues to function above the board in sales, service, customer focus and education. I came in on 3/9/19 for an oil change and was t This dealership continues to function above the board in sales, service, customer focus and education. I came in on 3/9/19 for an oil change and was told about replacing my filters and a few other things. The upsell wasnt a $$ grab it was more about being fair to and rewarding the car that rewards me daily. This dealership is top notch... More

Great service This dealership has great service. Service department goes above and beyond to fix problem,and they don’t try to get over on you. I have been twice fo This dealership has great service. Service department goes above and beyond to fix problem,and they don’t try to get over on you. I have been twice for service to my car and both time were excellent. More

EXTRAORDINARY, CUSTOMER SATISFACTION, HONEST From the 1st day I called and spoke with Angelica excellent customer services started at the forefront. I received a follow up call by a salesman name From the 1st day I called and spoke with Angelica excellent customer services started at the forefront. I received a follow up call by a salesman name Scott which we scheduled a visit for Saturday. The moment I walked in the door it was positive energy in the air the place was well lighted and everyone said HELLO. It was no longer than 5-7 minutes Scott came to my attention because I was outside looking at cars and we looked and came inside and the process begin. I met Tina the manager and she showed great leadership so I see where the positive energy trickle down from the top. GREAT JOB!!!!!!! More