94 Nissan of South Holland

Friendly and Stephanie kept me informed of the wait time and my suv was ready when stated. She was able to get me a Uber to my appointment. and my suv was ready when stated. She was able to get me a Uber to my appointment. More

Bait and switch tactic I visited 94 Nissan of South Holland to look at a used car (<$5,000). I confirmed the car was there on Thursday via email and they confirmed it. The I visited 94 Nissan of South Holland to look at a used car (<$5,000). I confirmed the car was there on Thursday via email and they confirmed it. Then I visited the dealership on Saturday. After about 20 minutes of the sales person looking for the vehicle he told me that the car "was sent to wholesale yesterday" (Friday). After he said this, he IMMEDIATELY asked if I wanted to look at some financing options. I felt I had gotten baited into their dealership so I left quickly. On Sunday I checked their website and the car I was looking for had gone. Then the car reappeared once again on Monday. I decided to ask again about this car on Tuesday and got an email back saying they were "looking into it". No response for several days, then I responded to their email on Friday asking if the car was available or not. After I had originally visited the dealership I also got an email from someone claiming to be the General Manager, I also sent him a courteous email about the lack of service I had received in trying to find a car that was STILL LISTED ON THEIR WEBSITE. No response yet (3 days ago) to any of my requests. The email address was from Booker McGee but it was signed as Tina Haddad with a different email address. And the person I had originally verified the vehicle had an email that was Tosha Hickey but signed John Palmer again with a different email address. Not sure if they all use everyone's email there, but this was strange. It's clear that they have only one objective (money), and being courteous and treating their customers with respect and being truthful about their inventory is not on their list. More

Excellent services and excellent customer service. Derryl answer all my questions as always. He kept me inform about my baby (car). Thanks you in advance answer all my questions as always. He kept me inform about my baby (car). Thanks you in advance More

Great dealership the staff is exceptional! Love the atmosphere and assistance the staff provides while waiting for your car. Staff answers all questions and keeps you updated on the service. atmosphere and assistance the staff provides while waiting for your car. Staff answers all questions and keeps you updated on the service. More

I received great service from Tina and everyone. I had the pleasure of meeting Kevin and Steve. Both offered excellent customer service and answered my questions. the pleasure of meeting Kevin and Steve. Both offered excellent customer service and answered my questions. More

Derry in the service department is always friendly and kind he always explain the service you need in terms you understand also price and options. kind he always explain the service you need in terms you understand also price and options. More

I love this dealership, everyone is so very helpful, honest & truly no their job. I have bought 3 cars over the years & look forward to purchasing more. honest & truly no their job. I have bought 3 cars over the years & look forward to purchasing more. More

They do excellent work they respect the customers they address the issues at hand not to much a wait time try to answer any questions address the issues at hand not to much a wait time try to answer any questions More

I had a pleasant experience with The sales and The service team. Those teams were nice and helpful! I will be back again. Thank you! service team. Those teams were nice and helpful! I will be back again. Thank you! More

I would like to commend Kevin Rodriquez for the excellent service he provides me every time my car needs service. He always greets with a smile, and makes me feel relaxed and comfortable about the experience service he provides me every time my car needs service. He always greets with a smile, and makes me feel relaxed and comfortable about the experience. He is polite, knowledgeable, and efficient. His customer service skills are excellent. Generally speaking, I don’t enjoy waiting fog for car repairs, but Kevin has a way of making you feel like family therefore making the wait more tolerable. Thanks Kevin for representing your company well and for treating your customers with care! More