802 Honda
Berlin, VT
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41 Reviews of 802 Honda
Thank you 802 Honda Wonderful experience working with Melody at 802 Honda Knowledgeable. Professional. Patient. She genuinely shared my excitement. Financing with Cory Wonderful experience working with Melody at 802 Honda Knowledgeable. Professional. Patient. She genuinely shared my excitement. Financing with Cory was pleasingly quick, professional, and hassle free. Thank you guys! I love my Honda Ridgeline. More
Easy going and extremely kind! 802 Honda made my experience buying a car so stress free and they worked hard for my business. Not only did they give me a great deal, they also went 802 Honda made my experience buying a car so stress free and they worked hard for my business. Not only did they give me a great deal, they also went above and beyond to make sure my needs were taken care of. I bought a 2012 Honda Civic back in January and love this car more everyday. They knew all about the car, gave me all the paperwork, and worked with me to make an amazing deal. The service department was amazing as well. They were stress free, fast, and straightforward. I highly recommend this dealership and will continue my business here for years to come! Thank you guys for an awesome car buying experience! -Nathan More
Take care of me EVERY time! I've bought all my cars, over the past 20 years from Mark Lewis at 802Honda (previously Town & Country Honda). Though I only see him every 5-8 years I've bought all my cars, over the past 20 years from Mark Lewis at 802Honda (previously Town & Country Honda). Though I only see him every 5-8 years, he welcomes us in, helps us find exactly what we want, never pressures us and then helps make sure the sale happens. We've returned to have our cars serviced as well, and the service staff are fabulous. Just leased a brand new 2016 CRV and couldn't be happier. We'll be buying a new-to-us car soon and we'll be back to talk to Mark again. Thank you. More
Excellent customer service We've purchased new and used vehicles from 802 Honda over the last 20 years and have always had excellent customer service. We recently purchased a us We've purchased new and used vehicles from 802 Honda over the last 20 years and have always had excellent customer service. We recently purchased a used, 2 year old, certified vehicle with low mileage at the right price. We did a lot of research within 250 miles of our location and found the best option right in town. Our salesperson, JJ, was great and very knowledgable. He even called us a few days after our purchase to ask if we have any questions about the car. More
Wonderful experience!!! I can't say enough positive things about this dealership. They went above and beyond to find me the HR-V EX-L with navi that I had my heart set on; a I can't say enough positive things about this dealership. They went above and beyond to find me the HR-V EX-L with navi that I had my heart set on; a car no one that i called from Connecticut to Maine could get their hands on! JJ, Dan, Mark, and Eric are a wonderful team of professionals. Will definitely buy from them again! More
Amazing Dealership! I had an incredible experience with 802 Honda. I came in looking for a 2016 HRV and although they didn't have one on the lot - J.J. Norway was incred I had an incredible experience with 802 Honda. I came in looking for a 2016 HRV and although they didn't have one on the lot - J.J. Norway was incredibly helpful in showing me the CRV and the seats/interior of the Honda fit to give me the best picture of what it would look and drive like. Both J.J. in sales and Dan Demar in Finance were straight forward and upfront about all costs and worked hard to find savings where they could. They were extraordinarily friendly and knowledgable without being pushy. It was my first time buying a car and J.J. was there to answer my plethora of questions in person and via email. Before going to 802 Honda I tried the dealership in Burlington - as that is where I live and the dealership did not even begin to compare. I would definitely recommend this dealership to anyone who is looking to buy a new car! More
Lawson Family JJ was incredibly patient with our process of determining whether to purchase the 2016 Pilot. He meticulously reviewed all of the cars specifications, JJ was incredibly patient with our process of determining whether to purchase the 2016 Pilot. He meticulously reviewed all of the cars specifications, and was willing to speak with us in person and on the phone as often as we needed, as well as numerous test drives. All of the 802 Honda employees we encountered were kind and made our entire family feel comfortable. We're so happy that we're able to keep our business with a local dealership and still get a great price! We will definitely shop at this dealership again, as well as the other 802 family dealerships. More
Best No Pressure Dealership in New England! My wife and I had been shopping around at many dealers both online and in person for about 2 weeks looking for a Odyssey or Sienna Van. We had been to My wife and I had been shopping around at many dealers both online and in person for about 2 weeks looking for a Odyssey or Sienna Van. We had been to many dealers in Vermont and New Hampshire. We made it clear that we wanted to lower our payment and get a fair trade in on our Civic. But it seemed like every dealer we went to wanted to make our payment higher by trying to sell us something that we really couldn't afford but make it look like a great deal. I had stumbled across a 07 Honda Odyssey when we first started looking so we decided to go check it out. When we arrived at the dealership I wasn't sure to what to expect. After taking a look underneath the car I saw minimal rust for a 2007 in Vermont I couldn't believe it. Also the price was just right to keep us in our budget. So we decided to go in and see what we could get for our civic in trade. JJ was very professional and not pushy at all. He made the buying experience great. They gave us a fair offer on our civic and not only did they lower our payment but the shortened our term. That's just what we wanted and now we have a great Pre-Owned Odyssey that our family can enjoy. We would recommend this dealer to anyone! After purchasing vehicles from other dealers I can say that this was the Best Buying Experience we have ever had! Thank You JJ, Eric, and Dan! More
Painless at a great price We shopped around at 3-4 dealerships in Vermont/NH looking for a lightly used/new van (2015 or 16). To avoid lots of traveling, we resorted to emailin We shopped around at 3-4 dealerships in Vermont/NH looking for a lightly used/new van (2015 or 16). To avoid lots of traveling, we resorted to emailing dealers. Some did not respond or were unwilling to negotiate via email ("your presence is your best option") while others were open to negotiation. However, JJ not only was open to rounds of e-negotiations, he also responded quickly to emails and was available via the phone. This made the experience effortless... no need to wait 24 hrs or two days for returns. After 24 hours (3 rounds of negotiations), we had settled on a price. The next day we drove from Burlington area to 802 Honda in Berlin to see the car in person and "shake hands" with JJ. Arriving to the dealership, my wife noticed that it could use a kind hand (i.e., windows could we cleaner, pavement could be better maintained), but what they lack in beauty they make up for in efficiency and pragmatism. Our kids enjoyed the section of books and toys while the parents concluded business. There were enough toys to keep them busy for the 2 hours it took from arrival to departure (we financed through 802 Honda too as their rate was better than our bank, so that added some waiting time). JJ was busy but available when needed and Eric B. checked in on us from time to time. Dan D. closed the deal with us and softly "convinced" us of the value of an extended warranty -- we are still not sure if it was the optimal decision but it costs < 5% of the cost of the car and doubled the length of the warranty... could be worse. After jumping through the final hoops of the signature-signing ordeal, we shook hands and received our set of car keys (or fobs as JJ called them). JJ then took us through a short tour of the car and responded to our minor concerns about some marks on the leather seats. He came with ArmorAll and wiped them off. Easy peasy! We drove off with balloons for the kids and felt great about our experience. It was a pleasure doing business with 802 Honda! More
Wonderful Experience No pressure from start to finish. 802 Honda was a very laid back but professional car dealership that answered all of our questions and gave us the b No pressure from start to finish. 802 Honda was a very laid back but professional car dealership that answered all of our questions and gave us the best prices for our trade and purchase. We are very happy with our purchase and will look back to 802 Honda when we are ready to purchase again. Would not hesitate to recommend this dealership and staff to anyone looking to purchase a new or used vehicle. More