6th Avenue Honda - Service Center

Good Customer Service They were very nice and explained every service completed on my car. I was charged for a tire rotation although they didn't end up doing it. Tim fix They were very nice and explained every service completed on my car. I was charged for a tire rotation although they didn't end up doing it. Tim fixed the error by giving me a free oil change next time. More

Not so Pleasant I set up my appointment online. The clerk had to manually write down what I wanted done even though it should have already been available - big wast I set up my appointment online. The clerk had to manually write down what I wanted done even though it should have already been available - big waste of time. I wanted my windshield wipers replaced. I had to go back because there wasn't any in stock. This meant another 40 mile round trip for me. The shop should have known to order wipers based upon the appointment I made on-line three days earlier. Why have an online appointment service if the shop does not have access? I requested a shuttle ride reservation. I was told the shuttle is always available and I do not need to make a reservation. A shuttle was not available when I went to the shop. One of the employees offered to give me a ride. The only reason I scored the overall rating at a 3 instead of a 1 is because the assistant manager on duty (John Russell) did his best to appease the issues. More

Outstanding Customer Service The service department is outstanding. Not only is my car serviced correctly every time the staff care about me. They are prompt, friendly and on top The service department is outstanding. Not only is my car serviced correctly every time the staff care about me. They are prompt, friendly and on top of things. More

Spots I had spots on my drivers side window and several on my windshield, I tried several glass cleaners I had at home and no luck! I was afraid something h I had spots on my drivers side window and several on my windshield, I tried several glass cleaners I had at home and no luck! I was afraid something had damaged my tint. Pulled in to service bay and was greeted by Amanda, she looked at the spots and said let me get Tim. Tim came out immediately and looked at the spots and said I’ll be right back, he returned with several cleaners and towels (it appeared he had raided the detail departments stash!) Tim proceeded to work on the spots and was able to remove all of them! Thank you Tim and Amanda! More

Car issues, service guys are my besties. Had some issues with my car. The service department has been amazing. Friendly, caring, and smart. They were honest and answered all my questions. Kep Had some issues with my car. The service department has been amazing. Friendly, caring, and smart. They were honest and answered all my questions. Kept me in the loop on all things! Great experience this time!! Couldn't have asked for better!! More

Very bad experience I was there for three hours and charged $150 for an inspection. They told me my tires were so bad I shouldn't be driving, and they said they found not I was there for three hours and charged $150 for an inspection. They told me my tires were so bad I shouldn't be driving, and they said they found nothing wrong with my car (it wasn't starting and was making loud engine noises). I went to another mechanic because I knew they were wrong considering my consistent car issues I've been having recently and I got tires only a year before. The new mechanic had found that I needed a new battery, fixed the noise, and informed me my tires have years of life left. I don't understand how they could be so off on my inspection, and I'm furious I was charged $150 for an inspection that led to them not finding the very simple problem. Not to mention, they tried to get me to buy $500 worth of tires I don't need for 4-5 more years. More

Assistant Service Manager John Had to have 2017 CRV towed to service because it wouldn't start. Assistant Manager John was so helpful and courteous. This was an unscheduled servic Had to have 2017 CRV towed to service because it wouldn't start. Assistant Manager John was so helpful and courteous. This was an unscheduled service, and he thoroughly checked out my car. Replaced the battery, and reminded me that it was still under warranty, and there was no charge. John is a keeper. More

Absolutely Awesome The entire Service department did amazing! Tim is awesome!! I enjoyed my time there yesterday! I even stayed a little longer after they were done simp The entire Service department did amazing! Tim is awesome!! I enjoyed my time there yesterday! I even stayed a little longer after they were done simply because everyone was so warm and friendly! More

Oil change and tire rotation Called late in the day and was gladly worked into schedule. Received scheduled in less than and hour. Really appreciated their quick response. Thanks Called late in the day and was gladly worked into schedule. Received scheduled in less than and hour. Really appreciated their quick response. Thanks again for your speedy service on such short request. More

Great Customer Service I always go to 6th Avenue honda for my vehicle servicing and employee there are very helpful and friendly. He gave me 10% OSU student discount as well I always go to 6th Avenue honda for my vehicle servicing and employee there are very helpful and friendly. He gave me 10% OSU student discount as well :) More