6th Avenue Honda - Service Center

Renee is horrible being in the service department. She needs to work at Walmart in the back so she can’t talk to anyone. I will never be coming back unless she is gone. needs to work at Walmart in the back so she can’t talk to anyone. I will never be coming back unless she is gone. More

Had problems with the radio/navigation unit in a 2018 CRV. Ended up needing to replace the unit. Looks like everything is working properly now. Service was very good and everyone was very polite, profess CRV. Ended up needing to replace the unit. Looks like everything is working properly now. Service was very good and everyone was very polite, professional and easy to work with. Thank you. More

Fast, friendly diagnosis with no appointment, and resolved my problem fast. Also, they didn't even charge for the diagnostics, which I was more than happy to pay. resolved my problem fast. Also, they didn't even charge for the diagnostics, which I was more than happy to pay. More

Careful attention to detail. They don't let a tougher problem stop them. They go over the situation and reach out for help if need be. While it took several days, our alignment problem is solved in court problem stop them. They go over the situation and reach out for help if need be. While it took several days, our alignment problem is solved in courteous and friendly manner. They are our service department for our Hondas. More

Bryson was very professional with the knowledge and communication skills needed to explain the necessary services for my car in a simple way. Great guy to work with. communication skills needed to explain the necessary services for my car in a simple way. Great guy to work with. More

All went well. Was quick and easy to work with the service reps. Vehicle was clean and no problems afterword. I probably should have had the tires rotated but I forgot. service reps. Vehicle was clean and no problems afterword. I probably should have had the tires rotated but I forgot. More

I scheduled an appointment for some basic maintenance as indicated by the "minder": oil change, tire rotation, brake fluid replacement. The online scheduling was a bit awkward but after a little fiddling I indicated by the "minder": oil change, tire rotation, brake fluid replacement. The online scheduling was a bit awkward but after a little fiddling I got the items selected and received an estimate. When I arrived for the appointment, I was immediately greeted with a suggestion to upgrade the services I had requested. Because the difference in cost was small I decided to accept the upgrade. After I had waited about 15 minutes I received a report on the vehicle which included suggested additional services for over $400 more. I found this annoying especially because Honda does not recommend these services until much later in the vehicle's life. Wisely Mr. Trask did not try to pressure me into adding the services. Apart from the upselling I was pleased with the service. Mr. Trask was pleasant, was clear about the cost of services and the work was done in a reasonable amount of time. More

I have been having some issues with my vehicle for the past year and Renee has always been so accommodating and helpful. She definitely went above and beyond to make sure to find and repair the issue. past year and Renee has always been so accommodating and helpful. She definitely went above and beyond to make sure to find and repair the issue. More