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6th Avenue Honda - Service Center

Stillwater, OK

4.4
547 Reviews

547 Reviews of 6th Avenue Honda - Service Center

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October 23, 2023

Very easy to deal with. Everyone is knowledgeable. Made buying a new CRV very easy and quick. More

by dklloyd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dr. Jason Banister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bear Banister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitsett, Kim Smith, Aimee Baker
Oct 23, 2023 -

6th Avenue Honda responded

We're thrilled to hear about your smooth experience, dklloyd65! It's wonderful that everyone was knowledgeable and that the process was easy and quick. Enjoy your new CRV and welcome to the 6th Avenue Honda family!

October 20, 2023

Way too expensive. $200 an hour for labor is ridiculous. The parts would be a whole lot cheaper at any parts store also. You gouged me on the set of tires you sold me . More

by jvandlil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aimee Baker
Oct 20, 2023 -

6th Avenue Honda responded

Hello, Thank you for your feedback and I am sorry your experience was not favorable. I am unsure of what labor you may be referring to, but we do have any labor rates any where near that expense. Our tires were ordered directly from Honda (for discounted pricing) as per the recommendation. Cheaper tires are available, but that also decreases quality. I do hope you will continue to use us for all your vehicle needs. Sincerely, Jason Banister 405 338 9822

October 19, 2023

The representatives are helpful and always on time. They have good communication skills as well. More

by constancegreen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Oct 20, 2023 -

6th Avenue Honda responded

Thank you for your positive feedback, Constance! We're delighted to hear that our representatives have been helpful, punctual, and possess good communication skills. Your satisfaction is our priority, and we look forward to serving you in the future.

October 14, 2023

Lots of complexity on the repairs. Tough to solve. Service kind and professional (calling out Aimee for a job well supported)… More

by jeffrey.salek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Oct 16, 2023 -

6th Avenue Honda responded

Jeffrey, it's great to hear that the service team, especially Aimee, handled your complex repair situation with professionalism and kindness. Solving tough issues is no small feat, and your recognition is much appreciated. If you ever need further assistance, don't hesitate to reach out. Thanks for your positive feedback!

October 11, 2023

6th Avenue Honda sold me a battery they got from O’ Reilly Auto Parts and charged me twice the O’Reilly price. They also told me battery has three year warranty but O’Reilly told me it is one year war More

by Sahmed
Recommend Dealer
No
Employees Worked With
Dr. Jason Banister
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

6th Avenue Honda responded

Hello, Our doors are always open to receive feedback and improve our processes. Our goal is to provide the best customer service and create a favorable experience for everyone. March 2022 your vehicle was brought in for diagnosis and repair. After testing your battery, we advised the battery needed to be replaced and a written quote was provided. The work was agreed upon and completed; a time later, you expressed your concern over price differences. As we explained, our Honda warranties are not the same as other vendor warranties and again we reminded you of the warranty. After my Service Team was treated very rude and cursed at, I was informed. When you and I visited, I had a similar experience as my Service Team. As good will I offered to refund you the difference of the batteries and asked you to not return to the store, as mistreatment of my staff is not acceptable. You returned on 10/11/2023 requesting an oil change and we completed the work; and, we even honored our coupon posted on our website. My Team and I only ask that we are treated with the same respect we extend to our customers. Sincerely, Jason Banister

October 09, 2023

Good and helpful. They explained things well. They were able to get in me and help me within a few hours. More

by shaylerchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Oct 12, 2023 -

6th Avenue Honda responded

Thank you, Shayler! We're glad to hear that you found our service good and helpful. We take pride in our ability to provide timely assistance and clear explanations. If you ever need our help again, please don't hesitate to reach out.

October 05, 2023

Quick quality service. Also, it was helpful to get a ride home early that morning! More

by BJACKSON120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kenning, Aimee Baker
Oct 05, 2023 -

6th Avenue Honda responded

Thank you, BJACKSON120! We're delighted to hear you had a quick and quality service experience with us. Providing a ride home is just one of the ways we aim to make your visit convenient. If you ever need assistance in the future, don't hesitate to reach out.

September 28, 2023

They got my car ride in, change the oil and filter, and have me on my way within the hour. I love my Honda! More

by mkirbyappr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Sep 29, 2023 -

6th Avenue Honda responded

We're thrilled to hear about your positive experience with us, mkirbyappr! Quick and efficient service is what we aim for, and we're delighted that you're satisfied with your car's maintenance. We appreciate your loyalty to Honda and look forward to serving you again in the future. Safe travels! 🚗💨

September 21, 2023

They got me in and out in less than 20 minutes. They were able to quickly diagnose my car and get me the help I needed! More

by alainarpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Sep 22, 2023 -

6th Avenue Honda responded

That's fantastic, Alaina! It's impressive that our 6th Avenue team were able to diagnose and assist you in less than 20 minutes. Efficient service is always appreciated when it comes to car troubles. We appreciate your business and look forward to serving you again in the future.

August 31, 2023

Amanda & Terry(Felix) are the best! The service department & mechanic's are amazing. Thank you More

by VERONICA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry(Felix), Amanda Kenning, Aimee Baker
Aug 31, 2023 -

6th Avenue Honda responded

Absolutely thrilled to hear that you had such a positive experience with Amanda, Terry (Felix), and our service department and mechanics, Veronica! Your kind words mean a lot to us. Thank you for trusting 6th Avenue for your Honda needs. Have a safe weekend!

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