6th Avenue Honda - Service Center

6th Avenue Honda responded

It's fantastic to hear about your positive experience at 6th Avenue Honda! Friendly service and quality care make all the difference. Thanks for sharing your feedback—it's great to know our team provided such a wonderful experience for you!

6th Avenue Honda responded

Hi SamanthaKay437, Glad to hear everything goes smoothly for you! Timeliness is crucial, and we're happy to provide a comfortable waiting experience. Should you need anything in the future, we're here to help.

6th Avenue Honda responded

We're thrilled to hear about your smooth experience, dklloyd65! It's wonderful that everyone was knowledgeable and that the process was easy and quick. Enjoy your new CRV and welcome to the 6th Avenue Honda family!

6th Avenue Honda responded

Hello, Thank you for your feedback and I am sorry your experience was not favorable. I am unsure of what labor you may be referring to, but we do have any labor rates any where near that expense. Our tires were ordered directly from Honda (for discounted pricing) as per the recommendation. Cheaper tires are available, but that also decreases quality. I do hope you will continue to use us for all your vehicle needs. Sincerely, Jason Banister 405 338 9822

6th Avenue Honda responded

Thank you for your positive feedback, Constance! We're delighted to hear that our representatives have been helpful, punctual, and possess good communication skills. Your satisfaction is our priority, and we look forward to serving you in the future.

6th Avenue Honda responded

Jeffrey, it's great to hear that the service team, especially Aimee, handled your complex repair situation with professionalism and kindness. Solving tough issues is no small feat, and your recognition is much appreciated. If you ever need further assistance, don't hesitate to reach out. Thanks for your positive feedback!

6th Avenue Honda responded

Hello, Our doors are always open to receive feedback and improve our processes. Our goal is to provide the best customer service and create a favorable experience for everyone. March 2022 your vehicle was brought in for diagnosis and repair. After testing your battery, we advised the battery needed to be replaced and a written quote was provided. The work was agreed upon and completed; a time later, you expressed your concern over price differences. As we explained, our Honda warranties are not the same as other vendor warranties and again we reminded you of the warranty. After my Service Team was treated very rude and cursed at, I was informed. When you and I visited, I had a similar experience as my Service Team. As good will I offered to refund you the difference of the batteries and asked you to not return to the store, as mistreatment of my staff is not acceptable. You returned on 10/11/2023 requesting an oil change and we completed the work; and, we even honored our coupon posted on our website. My Team and I only ask that we are treated with the same respect we extend to our customers. Sincerely, Jason Banister

6th Avenue Honda responded

Thank you, Shayler! We're glad to hear that you found our service good and helpful. We take pride in our ability to provide timely assistance and clear explanations. If you ever need our help again, please don't hesitate to reach out.

6th Avenue Honda responded

Thank you, BJACKSON120! We're delighted to hear you had a quick and quality service experience with us. Providing a ride home is just one of the ways we aim to make your visit convenient. If you ever need assistance in the future, don't hesitate to reach out.

6th Avenue Honda responded

We're thrilled to hear about your positive experience with us, mkirbyappr! Quick and efficient service is what we aim for, and we're delighted that you're satisfied with your car's maintenance. We appreciate your loyalty to Honda and look forward to serving you again in the future. Safe travels! 🚗💨