5 Star Auto Plaza

I purchased a vehicle on 10/26/19 picked the car up on 10/28, the tank was under a 1/2 a tank. Everytime I have purchased a car, the car is washed and the tank is on full, I was told they could only put s 10/28, the tank was under a 1/2 a tank. Everytime I have purchased a car, the car is washed and the tank is on full, I was told they could only put so much gas in the car, on 10/31 it was raining and I noticed the left windshield wiper was not working a piece of rubber was hanging off, I went back on 11/1 for them to replace the windshield wipers. I got ready to put the car mats in and they were not in the car, I was told they keep the mats in the trunk. The mats were not in the trunk, I had to go back on 11/9, and they just gave me some generic black mats. The service light came on on 11/9, I took the car in on 11/12 with an appointment time of 2pm, sat there over 3 hours for them not to know what was wrong with the car and they were going to set up an appointment with a dealership. On 11/14 the car didn’t start, I contacted them they gave me a loaner, that was dirty, the gas tank was on E and it had a smell! They said they were going to get the car towed that day and send it to a dealership, I got to work the next morning and the car was still on the parking lot, I called and they said the tow guy had just picked up the keys and he was on the way, I got off work at 4:30pm and the car was still there. They told me the car would be fixed in 4-5 days. It has been almost 2 weeks, I have not heard from them, I don’t know where the car is, what’s wrong with the car, or when it will be fixed! This has been a horrible and stressful experience! More

Robin done an excellent job today with helping me find a car suitable for me. She was very friendly. Her customer service skills are top notch car suitable for me. She was very friendly. Her customer service skills are top notch More

Jonathan was super laid back no pressure sales man got me going same day awesome job. No hassle process if you need a car and your credit isn't perfect this is the place super easy process going same day awesome job. No hassle process if you need a car and your credit isn't perfect this is the place super easy process More

The staff was very nice and helpful and made me feel like family. So I would highly recommend 5 star to everyone. Thanks again love my new truck. Dan family. So I would highly recommend 5 star to everyone. Thanks again love my new truck. Dan More

Great experience Robin Ayers was our sales finance person. She was very personable and helpful. One of the best experiences we’ve had buying a car. Would refer a frien Robin Ayers was our sales finance person. She was very personable and helpful. One of the best experiences we’ve had buying a car. Would refer a friend to Robin. More

Great saleslman. Great dealership. GreT and helpful programs for bad credit person. Would recommend 5 star auto plaza to anyone buying a car. Escpecially buyers with bad credit. Thank GreT and helpful programs for bad credit person. Would recommend 5 star auto plaza to anyone buying a car. Escpecially buyers with bad credit. Thanks More

Happy customer! I visited 5 star auto plaza today, not expecting to leave in a new car. Robin approached me within 3-5 minutes of being on their lot and made me feel I visited 5 star auto plaza today, not expecting to leave in a new car. Robin approached me within 3-5 minutes of being on their lot and made me feel very welcome. She asked what I was looking for and explained their process to me. She was very helpful the though the entire process and was very informative and honest. She made sure I was comfortable with the vehicle I chose after helping get me approved for financing. I would definitely recommend 5 star to anyone looking to buy a used car. More

Upgrade I have used 5 Star once before and the service was great. This time the service was excellent because of K, she was the perfect person to help me wit I have used 5 Star once before and the service was great. This time the service was excellent because of K, she was the perfect person to help me with my car upgrade. I was so excited and she was also for me. I can’t express how I really feel but you get the picture 🤣🤣🤣😄😄😄🤣😀😀??👍🏽👍🏽😂😂😂😂 Thank you Kassaundra and 5 Star Auto. More

5 Star Experience Louie took great care of us and helped us find something that works for our needs and our budget. Great service. Highly recommended! Satisfied new car Louie took great care of us and helped us find something that works for our needs and our budget. Great service. Highly recommended! Satisfied new car owners! More

Great experience They were very helpful. No pressure car buying and we’re honest and up front with everything. Louie was awesome to work with. Came in unsure and got They were very helpful. No pressure car buying and we’re honest and up front with everything. Louie was awesome to work with. Came in unsure and got the car we hoped for! More