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495 Mazda - Service Center

Lowell, MA

4.8
1,483 Reviews

1,483 Reviews of 495 Mazda - Service Center

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February 06, 2021

The staff was very nice and friendly. I am very happy with the service I received from Paul. The car service was very good. A little thing was they forgot to reset my tire pressure warning light after fi More

by Yuhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Fabulous service all around! We received a prompt call and prompt arrangements for repair. Repair went without a hitch and follow up calls were made to me to ensure I was satisfied with service. I am ve More

by AMYBETHBARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a woman I can't remember her name
February 04, 2021

great customer service. I did not feel like I was being pressured. I liked the video of my car the technician sent me. Very easy to work with. More

by MATT.UGLIETTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
February 04, 2021

Efficient, friendly service. Paul was ready for me when I arrived and got my car in quickly. Let me know about how long it would take and was right in time. Love the pup in the showroom! More

by MCLANCY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

I love coming to 495 Mazda. Very friendly staff. The quality of service is always high in my experience. And I really enjoy driving my car afterwards. More

by Sergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Efficient and personable . Whitney was a bonus ! 🐶Had Efficient and personable . Whitney was a bonus ! 🐶 Had fun playing with the pup while waiting the best Looking forward to visiting again Thank More

by COLLEENBURTMAN
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

They were able to diagnose the issue but it took nearly two hours to do so. The quote for repairs appeared to be a reasonable amount. More

by Chriscoviello
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

I called to see if I could get a service appointment on short notice. The service department was very accommodating. I was in and out in no time at all. More

by PETEBOLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Customer service was great, the waiting area is very comfortable, and the manager’s Frenchie is extremely cute and friendly. They were very accommodating when I asked for a last minute lift gate fix as More

by dhernandez180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

As always quick and easy service. The agent was very friendly and went out of his way to speed up the wait by doing the oil change so I didn't have to wait. More

by JOYCE.GRENHAM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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