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495 Mazda - Service Center

Lowell, MA

4.8
1,485 Reviews

1,485 Reviews of 495 Mazda - Service Center

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February 18, 2021

Prompt investigation of issue: car failed to start during ice storm, after several tries success. confirmed no issue with battery nor electrical system; replaced batteries on each fob. More

by GEWIEDEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 17, 2021

The service was bad. Like, so bad, I will not go back. I love my Mazda, but I strongly dislike Sean, the general manager, at 495 Mazda. He let me down on multiple occasions and nowhere to be found to face m More

by EMYLEE3791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett, Aaron Kitchen
February 16, 2021

Very friendly staff, super attentive, and they update you on status of your service request each step of the way. My number once choice for all my cars needs. More

by PNGIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Easy scheduling, no-cost loaner car, excellent service. No reason to go anywhere else. Location makes it easy to get there from work or home. More

by DAVID.BRYAN.PETERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Cesare is always super friendly and helpful as well very knowledgeable. I’m always in and out with no problems and no issues great service More

by ganzalone2
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
February 14, 2021

The amazing professionalism at 495 Mazda was excellent they provided with excellent care to my care I recommend.... prices a little high but it was worth it. More

by YULIANREY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
February 13, 2021

Top notch dealer. Clean establishment, courteous staff and general manager is one of kind. Always available, always checking in, great communication too to bottom. Highly recommended to anyone looking fo More

by Anthony Sabetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Very friendly and accomodating. I was in and out in about one hour. Received a discount that particular day. They even washed my vehicle because of all the salt on it. Complimentary of course! More

by JPICARIELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : girl at the cashier desk.
February 09, 2021

The service was excellent. The service personnel were friendly and helpful. I appreciated very much the opportunity to have a loaner vehicle rather than waiting what would have been over 5 hours. More

by DEANCLEGHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Very fast, professional, and friendly. They did a great job and went above and beyond. They were also safe and followed all safety guidelines. Great job! More

by jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
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