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495 Mazda - Service Center

Lowell, MA

4.8
1,492 Reviews

1,488 Reviews of 495 Mazda - Service Center

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March 18, 2021

Everyone was courteous professional and service turnaround was quick appreciate that they even adjusted my clock with daylight savings change. Loved the video walkthrough if repairs. More

by erinlord08
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
March 17, 2021

Courteous, well organized, and efficient, from making an appointment to completing the service. Of course, having a good place to wait and reasonable cost helps make having a Mazda even better. Paul and Jo More

by KMOCONNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Super nice and helpful! Called promptly with updates on my car and made the best recommendations for service. Jonathan is great and I would recommend him to everyone! More

by meagm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Paul in service has been the go to guy fir me ever since I started owning Mazda’s back in 2013. Professional, knowledgeable and courteous. He knows his stuff and is helpful and goes above and beyond. A g More

by Mazda Fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

Purchased our 5 year old Mazda CX-5 from this dealership and have had it serviced here ever since. With the pandemic changing our driving habits, the service department has kept me advised on when to servic More

by RGOC2003
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Very satisfied with service and waiting area. Service representative was excellent and helpful.i would recommend to anyone to service your vehicle here. High scores for everything. More

by awbeau86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Customer service was very good. Explained everything being done as far as additional repairs needed in detail. Cesare was very nice. Will definitely be going back for all my repair needs. More

by Francesca.C2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
March 08, 2021

Had a good experience working with Bob it was awesome he was so helpful anybody that wants to go buy a Mazda I go see bob 495 mazda More

by LESYLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Scatamacchia, Michael Myett
March 07, 2021

Facility is clean and inviting . Spacious waiting area with refreshments. Staff is friendly, respectful and thorough. Highly recommended if you're looking to purchase a Mazda. More

by GOPATS0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Blank
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Fast appointment made before trip. Work was done professionally and we loved getting the video going through the safety and condition check under the car. It was very informative and valuable. More

by C.M.CHIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
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