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495 Mazda
Lowell, MA
2,835 Reviews
NEW AND CERTIFIED USED SALES
For one of the best selections of Mazda vehicles around, visit 495 Mazda. 495 Mazda is on the Tewksbury Lowell line Take a look at the latest Mazda Deals near Tewksbury, MA. Latest No Money Down Lease Offers and $0 . Now has never been a better time to own a new New Mazda as many of the models are setting the standards as to what an automobile should be. Always stylish, efficient and fun-to-drive, a Mazda vehicle means reliability and quality for years to come. If you have ever owned one, you know exactly what we are talking about and the new vehicles in Lowell, MA are sure to impress you more than ever. For those that are not too familiar with Mazda, feel free to speak with one of our helpful representatives by calling (978) 454-9300 and we would be more than happy to provide you with any vehicle details or answer any questions you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,835 reviews
September 17, 2023
Fantastic service center, whether you purchased your vehicle here or not - they treat you with kindness, respect and do not push any additional services on their customers. I also loved the videos of my vehicle here or not - they treat you with kindness, respect and do not push any additional services on their customers. I also loved the videos of my service I got along the way. I will absolutely be returning for future oil changes and any other issues that may arise. More
by brennahendry12
Verified CustomerEmployees Worked With
September 17, 2023
I visited 495 Mazda after purchasing my vehicle there weeks before. I had a persistent noise from since I purchased the car that would not go away. After three appointments and approximately three non-co weeks before. I had a persistent noise from since I purchased the car that would not go away. After three appointments and approximately three non-consecutive weeks of them having my car, I felt at a loss. I took it to a different dealership, and they found an issue with both front struts within less than 24 hours--noise was gone; they and I were unsure how 495 missed it within the three visits they had to my car. On top of this, I felt the customer service was lacking with some of the comments made by employees. I feel like I wasted a lot of time and energy here for what turned out to be a clear fix. More
by kfeb23
Employees Worked With
Unsure of names
September 16, 2023
The price is very reasonable, and they help me replaced the plate without I ask, that's very nice the plate without I ask, that's very nice More
by a
September 16, 2023
Fantastic customer service! Attention to even the smallest details! Mechanics do it right the first time! Attention to even the smallest details! Mechanics do it right the first time! More
by Msrwb
September 15, 2023
Good services and good experience and sales person very friendly thanks you so much again thanks . friendly thanks you so much again thanks . More
by SIMMIPAL
September 15, 2023
Paul and the guys in service was awesome for getting my vehicle in with no appointment. vehicle in with no appointment. More
by savan
September 15, 2023
They fix anything if you give them the chance. John,Paul and Rob Great guys. John,Paul and Rob Great guys. More
by DUFFINDAVID2
September 14, 2023
The service department doesn't know what they're doing. The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph r The vehicle I bought from them was a brand new 2023 Mazda cx 30. The problem happens when you are traveling from 40 to 50 mph closest to the 50 mph range on the speedometer, the vehicle would vibrate. So, I took back to the 495 Mazda dealership where I purchase the vehicle. The service advisor Jonathan told me the routers on the vehicle were slightly warped. He said they would machine the routers, why the dealership didn't replace the routers on a 2-week-old vehicle is beyond my comprehension. I picked up the vehicle and immediately noticed the same problem vibrating closest to 50 mph range. I then took the vehicle back once again to the 495 Mazda dealership and they kept my vehicle for 2 weeks, out of frustration I called the Mazda manufacturer to file a claim and the end result is, the dealership can't find anything wrong with the car. This is very surprising to me considering the vehicle was at the dealership for two whole weeks, it takes 2 weeks to find out there's nothing wrong with a vehicle? My brand new vehicle still vibrates after bringing it to the dealership on two separate occasions. More
by seansheehan30
Employees Worked With
September 14, 2023
Excellent service. Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said Quick, efficient and courteous. cost was appropriate. I would employ this service again. enough said More
by GEWIEDEMER
September 13, 2023
Great service and quick service but need snacks and Diet Coke. Hours are great and location Coke. Hours are great and location More
by mellojw
