495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Jonathan was extremely friendly and pleasant to work with. The service was performed efficiently, and I was provided with a great video inspection, which I always find informative. I usually like to wai with. The service was performed efficiently, and I was provided with a great video inspection, which I always find informative. I usually like to wait at the dealership when my car is being serviced because it's always a very comfortable environment, and I enjoy the occasional visits from Whitney the Frenchie. I've always had a 5-star experience at 495 Mazda, and this was another one for the books! More
Paul in the service department is outstanding with customer service. He is friendly, courteous and informative. My car was brought in for an oil change tire rotation, which was done in a timely manner customer service. He is friendly, courteous and informative. My car was brought in for an oil change tire rotation, which was done in a timely manner. The waiting area was spacious, clean and offered complementary beverages . 495 Mazda is the best of the best. I highly recommend it More
Excellent sales and service professionals - very transparent and helpful, I have had nothing but positive experiences with the team at 495 Mazda. transparent and helpful, I have had nothing but positive experiences with the team at 495 Mazda. More
I’ll start off by saying that I despise the car buying process. That said, I couldn’t recommend this dealership, and more specifically Savan (the salesperson I worked with), to a higher degree. He acted i process. That said, I couldn’t recommend this dealership, and more specifically Savan (the salesperson I worked with), to a higher degree. He acted in a very consultative manner, there was never any pressure applied, and he was extraordinarily responsive to questions I had. I would never pretend to think I am an easy customer to work with when it comes to cars - to his credit Savan understood what my frustrations were with the stereotypical car buying process and went out of his way to insure a better experience for me. I would not hesitate to go back to Savan and 495 Mazda at any point in the future. I know he is relatively new to this dealership and I believe they are lucky to have him - he is a great representative and the type of employee I would want on my own teams. Huge kudos to Savan and the full team of employees (including the finance manager - Chris). More