495 Mazda

One of the finest new car buying experiences I have had. Elliott Hersh was in short FANTASTIC. The Mazda 3 was for my wife and the attention he gave her on delivery was second to none. We really appreciated Elliott Hersh was in short FANTASTIC. The Mazda 3 was for my wife and the attention he gave her on delivery was second to none. We really appreciated that the delivery took place in the showroom which on a cold day was a nice touch. He went through and explained and showed her everything she needs to know about the car. I can't leave out the Sales Manager either Anthony was also great and handled a situation with understanding and great care. If not for his followup and great attitude I would have gone elsewhere A real champ in my opinion, I feel if ever I have a problem he will handle it with out argument. Alex also was very helpful when he heard about the situation I had he immediately got Anthony on the phone to do what ever it took to correct it. Yes I will buy other vehicles here and recommend you see Elliott you wont be sorry. More

I was shopping around to purchase my very first car and decided to choose the Mazda CX-5. After doing some research online, I came across Lannan Mazda and decided to contact them for a quote. Alex Lannan w decided to choose the Mazda CX-5. After doing some research online, I came across Lannan Mazda and decided to contact them for a quote. Alex Lannan was very efficient in responding to my e-mails. I finally had time to stop by to see the CX-5 close up and met Alex and then John. John was very friendly and easy to talk to. I was shown the CX-5 and went on the test drive, which established that I made a good choice on the CX-5. Unlike other dealers who will pressure you to purchase a car at the first meeting (especially if you're a woman), John did not pressure me at all and allowed me to come back when ever I was ready. I did much research online about the price of this car. I wanted a good deal. I eventually made the decision to buy the 2014 CX-5 from Lannan. John and the entire staff made it so easy and go smoothly. Even though we got into some issues in purchasing the car I specifically wanted, John was able to work with me fairly and I got an even better deal on the same exact car but in a different color. I figured color wasn't a huge deal to me and the silver one I purchase looks great! So far, I love my new 2014 CX-5. Every time I drive, its a fun experience! My first car purchase experience went great as well thanks to the folks at Lannan Mazda. They were so good that my sister traded-in her car and purchased a new one from John as well at the very next day...and for a GREAT deal! Overall, my experience was great. I would totally recommend others to buy cars from this dealer. They were easy to talk to, easy to get along with, easy to work with, and treated you like a human with respect. I appreciate the great service. Thanks to everyone, especially John! I will definitely continue having service here and perhaps get another new car from them in the future... More

The sales people were friendly and listened to our needs. However my real problem is that they tried to pull a bait and switch! I purchased a Mazda5 and I already had a Mazda3. They offered, and we agreed to However my real problem is that they tried to pull a bait and switch! I purchased a Mazda5 and I already had a Mazda3. They offered, and we agreed to, a price including a $500 customer loyalty discount. When they brought the paperwork they said that they could no longer offer the discount and increased the price by $500. Eventually the added the discount back, but the whole thing soured my experience with Lannan Mazda. I'd recommend them because the did offer the best deal we could find in the area, but be careful if you get your car there! More

Called ahead and spoke with Sam about Lannan's online ad for a 2013 Mazda5 we wanted to test drive, at a price that we liked. He told me the car was on the lot. Some dealers would pull the "oh, we only ad for a 2013 Mazda5 we wanted to test drive, at a price that we liked. He told me the car was on the lot. Some dealers would pull the "oh, we only had one of those" routine. We drove to Lannan on Superbowl Sunday afternoon and met Sam, who was very friendly and accommodating. Because it was sleeting outside, he drove the Mazda5 into the garage bay adjoining the showroom so we did not have to be subjected to the bad weather while viewing the car. The garage was clean and bright, which made it easy to see the minivan in detail. Sam walked us through all the features, and was knowledgeable about the vehicle. While the Mazda 5 is not a well known vehicle, he knew all the feature and explained them well. We test drove the car in rain and sleet, which was ideal to see how it handled. Afterwards, we sat down to discuss the price. The price as advertised was what we settled on. We thought this was very fair and honest for the dealership to do business. There was no pressure. This has been great car purchase experience. More

Very friendly staff! Got me into my Mazda3 and took the extra step to work with me to get heated leather seats put in while still in my price range. I LOVE MY CAR!! Thanks Elliott!! ZOOM ZOOM :) extra step to work with me to get heated leather seats put in while still in my price range. I LOVE MY CAR!! Thanks Elliott!! ZOOM ZOOM :) More

Excellent to work with. Very low pressure. Communicates clearly and effectively. Excited about my new car! Felt Sam paired me well with my vehicle, and made me aware up front of fees involved. clearly and effectively. Excited about my new car! Felt Sam paired me well with my vehicle, and made me aware up front of fees involved. More

This was the best experience I have ever had in purchasing a vehicle. Friendly, knowledgeable, patient and they were quick with no pressure. I had spent quite a bit of time researching autos online purchasing a vehicle. Friendly, knowledgeable, patient and they were quick with no pressure. I had spent quite a bit of time researching autos online as well as asking my family and friends for recommendations. I was most impressed with the Mazda CX9 they made the purchasing of this car a pleasant experience. I give this salesman and dealership a 5 rating because they made buying a car stress free and fun. I feel I got a amazing deal and they got a good trade-in and a customer that will refer others to them.Thank You Lannan Mazda for having such a salesman on your team. The experience was wonderful!! I highly recommend doing business with you as the way I purchased my vehicle and the experience I had I couldn't have asked for more. More

Very friendly. Did not try to pressure us into a purchase. Wanted to help us find a car that suited our needs and to work towards an acceptable price. purchase. Wanted to help us find a car that suited our needs and to work towards an acceptable price. More

Just recently purchased a 2013 CX-5 (Feb. 2013.) I was able to negotiate a fair deal for my trade-in and the purchase, and after that have been very impressed. The service has been high touch and exempl able to negotiate a fair deal for my trade-in and the purchase, and after that have been very impressed. The service has been high touch and exemplary! I never expected to make a purchase at this dealership - but the local dealership was not giving me a high comfort level and had negative on-line reviews. During the sales process Bryce and Alex worked as a persistent, but not pushy sales team - that as an experienced RE/MAX Broker I can appreciate. After the negotiations, Bryce delivered above and beyond his promises. Everything did not go perfectly, smoothly due to high sales volume over the week-end - however - Bryce went to surprising lengths to make sure that we were not inconvenienced by the minor set backs. I have to say that I have been pleasantly surprised by the high touch and service level that this team delivers after the sale. Although the dealership is not terribly convenient to my home - I may well be compelled to go back there because who doesn't want to feel like a valued and appreciated customer? The car has been great and I have no problems recommending this dealership and sales team for potential & current Mazda owners. More

We bought a new 2012 Mazda 3 over President's Day weekend and had a fantastic experience with everyone at the dealership. Elliott and Anthony went out of their way to make sure we were happy. I've weekend and had a fantastic experience with everyone at the dealership. Elliott and Anthony went out of their way to make sure we were happy. I've already recommended Lannan Mazda to a family member who is in the market for a new car. More