495 Mazda

I can't say enough about Elliott Hersh and Lannan Mazda in Lowell. When was the last time you heard anyone say that they had such a pleasant buying experience with an auto dealership that they hugge Mazda in Lowell. When was the last time you heard anyone say that they had such a pleasant buying experience with an auto dealership that they hugged their salesman? From the moment we stepped out of our car (which was going to be a trade-in) to the time we drove off in our new Mazda 3 I Sport, we were treated with extreme courtesy and professionalism. Elliott was very cordial and knowledgeable and did not hesitate to "go the extra mile" to be sure we had all of our questions answered. There was no pressure whatsoever. Elliott's attention to every detail of the transaction was amazing. The car was delivered exactly as promised. Elliott even made the first service appointment in advance for us on a weekend day since he was aware of my working schedule and commute and even phoned a week after we took possession of the car to check to see how things were going. I would, without a doubt, recommend Elliott Hersh and Lannan Mazda in Lowell to my friends and family. More

John was great to work with, I felt very comfortable with the whole process. I would recommend people see John when shopping for a car, great guy. the whole process. I would recommend people see John when shopping for a car, great guy. More

My wife and I had a smooth, easy experience working with Elliott Hersh at Lannan Mazda. He is knowledgeable and straightforward, and his service extends beyond the initial transaction, which we appreciate. Elliott Hersh at Lannan Mazda. He is knowledgeable and straightforward, and his service extends beyond the initial transaction, which we appreciate. I am happy to recommend him. More

This was the second Mazda dealer I tried and was head and shoulders above the first place, definitely worth the further distance. My car had a couple little issues when I brought it in. Right off you notic shoulders above the first place, definitely worth the further distance. My car had a couple little issues when I brought it in. Right off you notice the squeaky clean service garage. Tiffany Smith the intake guru was super friendly and answered all my questions. The service team worked really hard to diagnose an intermittent warning light problem and although it took a few tries, they figured it out. This dealership went above and beyond to figure out my problem and to find a solution, and they cherry on top, they wash your vehicle before returning it to you...a small thing that really makes a huge difference. More

My wife and I bought cars from him last month. She bought slightly used and I bought new. This is the first New car I ever bought and Elliot made the process comfortable and hassle free. Wasn't pushy and did slightly used and I bought new. This is the first New car I ever bought and Elliot made the process comfortable and hassle free. Wasn't pushy and didn't have the typical sales guy persona. He was extremely friendly, personable, and knew all the answers to the questions we asked; whether it was about the car or the car buying process. He worked with us to get the lowest price on both cars as well as a good trade in price for my wife's car. I will definitely recommend Elliot to any of my family or friends and I will certainly be going back to him when it is time for another car. Thank you again Elliot, you took the hassle and anxiety out of buying a car. P.S Love the Cars! More

Great sales rep and financial support , they know what there talking about ! They will work with you to get you in something! Awesome family! Thank you! there talking about ! They will work with you to get you in something! Awesome family! Thank you! More

Elliott knows his cars. Able to direct me to car I wanted after asking several questions. I realize he works for Lannan, but he acts as if he works for me. Overall, a very good experience. wanted after asking several questions. I realize he works for Lannan, but he acts as if he works for me. Overall, a very good experience. More

My wife and I learned of Lannan Mazda through the BJ's Club autoprogram, and we were contacted by John Bonner. John was responsive and when we had our test drive he provided plenty of information abo BJ's Club autoprogram, and we were contacted by John Bonner. John was responsive and when we had our test drive he provided plenty of information about the vehicle, was friendly and we didn't feel pressured. Lannan offered a very good price for the vehicle, but we didn't give them the top rating for price because even after negotiations, another dealership offered a slightly lower price. However, we chose to purchase from Lannan because of the service and the significant distance to the other Mazda dealership. Overall, we've been very pleased thus far with our business with Lannan Mazda and John Bonner. More

My wife and I were looking for a new car after a disappointing experience with a manufacturer from Dearborn. We had looked any many vehicles and had decided to buy a Toyota Venza. We were visiting m disappointing experience with a manufacturer from Dearborn. We had looked any many vehicles and had decided to buy a Toyota Venza. We were visiting my parents when my father suggested that we consider a Mazda CX-5. He said that he loved his CX-7 and was considering a CX-5 for my mother. My mother agreed that the CX-7 was great. On my drive home that night I remember thinking that I would never buy a "mom" car but figured I should check it out anyway so I could at least say that I did. Then I pretty much forgot about the Mazda. Soon thereafter I decided to take my wife back to the Toyota dealership so she could test drive the Venza and the Camry. She like the Camry but was a little less sure of the Venza. On our way home we were driving by Lannan Mazda and decided to pull in. They looked closed so we figured we'd take a look and decide if we wanted to come back. Well, Sam Gordon was still there, he saw us looking and came out to see if we needed help. He was very nice in answering our questions and assured me that the CX-5 was a fun car to drive. We agreed that I would come back the next day for a test drive. The next day we met up with Sam and took the car our for a drive. We took longer than expected because my wife and I both took turns behind the wheel. Sam was very helpful; he offered many useful pieces of information about the vehicle, the manufacturer and the dealership. There was no pressure to buy or to make any commitments. After returning home my wife and I decided we like the car and later returned to purchase it from Sam. He was very professional throughout the process and made sure everything went smoothly. One of the accessories we wanted was not available so Sam arranged for us to come back to get the item installed once it was in stock. The service team was a pleasure to work with by providing an accurate estimate for how long the installation would take and by giving me updates as needed. Overall my experience was very good. During the course of us purchasing this vehicle from Lannan, my wife told one of her friends about our experience to that point and her friend went to Lannan and purchased a CX-5 for himself (which he loves). I recommend Sam Gordon specifically but can also recommend the dealership as a whole. Thanks! More

Sam Gordon, was friendly and very responsive. First Sam Gordon, was friendly and very responsive. First he gave me a test drive and then provide me his best offer. He responded to me via email whic Sam Gordon, was friendly and very responsive. First he gave me a test drive and then provide me his best offer. He responded to me via email which made my purchase process go smoothly. The pricing negotiation process was simple and he (and Anthony) beat the other dealers offers. He made the process go fast by prepared all the documents ahead of time which allowed me to make the purchase over lunch and pick up the car later that day. I also worked with Barbara who was also pleasant and provide me the financing that I needed. Sam was professional, fair, reasonable, and low key that worked for me. I had a great experience and will be returning to try out their service department in the future, if it is anything like the the experience thus far then they will have a loyal customer. Finally, I would high recommend working with Sam from this dealership to another person that is interested in a Mazda. In fact I have already made a recommendation to a colleague. Best of luck in your search. Neil More