495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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A very nice experience with my salesman Dave Duffin. Honest straight shooter. Would recommend him to anyone. Honest straight shooter. Would recommend him to anyone. More
Honest and excellent service. Very customer friendly. They make it easy to do business with. Very customer friendly. They make it easy to do business with. More
Came in for tire install. Staff were very friendly. Unfortunately, there were a few light scratches, but nothing too bad. Staff were very friendly. Unfortunately, there were a few light scratches, but nothing too bad. More
Very unhappy that my service took 2 hours - 1 hour too long . 3 people came and went after I arrived with same service done At approx 1 hour 30 minutes the svc agent came out and apologized for my wait long . 3 people came and went after I arrived with same service done At approx 1 hour 30 minutes the svc agent came out and apologized for my wait as I had the slowest tech . Injections me another 15/20 minutes but it took 30 minutes more . And then when it came out they never waked it . When I approached the tech why he said he was told not to as I was in a rush . That was. Not an assumption to be made because what is 5 more mi tires when I already waited 1 hour extra . He then took it back in to wash delaying longer than should have been if they just did it from the start . I was late to work . Thank gos I turned down service suggested or I may have missed an entire day of work . Very dissappointed . More
Our dealer was a friendly person and the deal went smoothly and on time. Would recommend this dealer to others. smoothly and on time. Would recommend this dealer to others. More
Disservice was impeccable, as always, Paul and Jonathan treat you like your family price is a good service is better, also spoke with the owner, Sean what a standup guy. He’s lucky to have employees like t treat you like your family price is a good service is better, also spoke with the owner, Sean what a standup guy. He’s lucky to have employees like this, and they are fortunate to have an owner like him definitely have my service and we refer anybody to them More
No pressure from anyone. Everything went very smoothly and quickly. David took time to make sure I had everything set up right. Everything went very smoothly and quickly. David took time to make sure I had everything set up right. More
Our salesperson Kristen was terrific. She was knowledgeable without being pushy. It was great that the dealership was open on Sunday. The financial representatives and service technicians She was knowledgeable without being pushy. It was great that the dealership was open on Sunday. The financial representatives and service technicians were great too. Highly recommend this dealership. More
Very friendly and professional! Super responsive with communication and knowledgeable. This is the second vehicle we’ve purchased through them. Super responsive with communication and knowledgeable. This is the second vehicle we’ve purchased through them. More
They were considerate and kept me posted on status. The waiting area is clean and coffee/tea are available. The waiting area is clean and coffee/tea are available. More