495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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I purchased a car here recently and everything went very smoothly. I have a newborn and a toddler so its difficult to make time to devote to car shopping. They were very accommodating and I was able to do smoothly. I have a newborn and a toddler so its difficult to make time to devote to car shopping. They were very accommodating and I was able to do all the shopping online and over email. For sales, I dealt with Joe over email and he also handled me when I picked up the car. Very nice guy and provided great service. Once I had picked a car and wanted to reserve it I dealt with Sean. My car was in transit so I had to wait a few weeks. He was very proactive giving me updates when the car hit the port and went it was on its way to the dealership. For the the actual signing of the contract, I dealt with Chris who was also great. I have purchased two other new cars before and consider myself a pretty educated consumer. Chris did a good job providing information about the different extras and didn't give me a hard time when I said I wasn't interested. I would definitely buy a car from them again. More
Great experience from making the call to get an appointment! The person on the phone was so friendly and helpful. Same situation when I arrived. The oil change and tire rotation service seemed to t appointment! The person on the phone was so friendly and helpful. Same situation when I arrived. The oil change and tire rotation service seemed to take a long time, almost two hours! But the waiting area was comfortable. More
Great job Alex and again thank you for helping me getting my new car, second time to have Mazda car, thanks Mazda 495 see you on my next PMS my new car, second time to have Mazda car, thanks Mazda 495 see you on my next PMS More
I'm hoping this last visit for an oil change was a one off! But my oil change took an unbelievable 3 hours! Unacceptable, messed up my day. off! But my oil change took an unbelievable 3 hours! Unacceptable, messed up my day. More
Overal service are good with friendly services I've been working with. One feedback I would like to tell is about last loaner car that I got was not clean and smell like someone smoked in there. And ano working with. One feedback I would like to tell is about last loaner car that I got was not clean and smell like someone smoked in there. And another thing is it would be great if my car get was cleaner but not nescessary. More
We had a great experience at 495 dealership. Everyone was very professional, they helped make the car buying process simple and seamless. The price was very fair, we felt they took great pride Everyone was very professional, they helped make the car buying process simple and seamless. The price was very fair, we felt they took great pride in delivering a great product with great service. They have our loyalty now for sure. More
495 Mazda was great. David was very helpful and went out of his way to my car buying experience awesome. David was very helpful and went out of his way to my car buying experience awesome. More
My car looked and smelled incredible after a full detailing. I didn’t realize I needed it so badly until I saw the excellent job this dealer did. So glad they offer this service. detailing. I didn’t realize I needed it so badly until I saw the excellent job this dealer did. So glad they offer this service. More
Appreciate Emily for getting my car service quickly and the video inspection was really informative the video inspection was really informative More