
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Service personal were amazing. All concerns were taken care of by friendly and attentive employees. Thank you Natasha for all your help. All concerns were taken care of by friendly and attentive employees. Thank you Natasha for all your help. More
Excellent service, staff are polite. The service center has an excellent turn around time. Service center is very patient with warranty issues with vehicles that weren't bought from them The service center has an excellent turn around time. Service center is very patient with warranty issues with vehicles that weren't bought from them. Roberto was my service adviser. I bought my new car from Savan who is an excellent salesman, who excelles with communication. More
David Aponte, my primary contact, was polite, patient and followed up as needed without prompting. An overall pleasant experience. Give the man a raise! Yours, Klaus Lasch By the way how come he is not l followed up as needed without prompting. An overall pleasant experience. Give the man a raise! Yours, Klaus Lasch By the way how come he is not listed by you below? More
Emily is friendly and welcoming as always and took care of the issue my car had. of the issue my car had. More
I've always had great experiences with their service department - as well as sales. They are always very helpful and professional. My last visit was great, and they quickly resolved a nagging issue wi department - as well as sales. They are always very helpful and professional. My last visit was great, and they quickly resolved a nagging issue with one of our Mazdas. More
Very good service! David Duffin was terrific, best experience buying a car! Everything went smoothly. Very impressed with the dealership, highly recommend to everybody David Duffin was terrific, best experience buying a car! Everything went smoothly. Very impressed with the dealership, highly recommend to everybody! More
This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More
I bought my car here in 2019. I like going there to get my oil changes as it’s very comfortable to hang out and have hot chocolate and watch tv. I recently had my car not start an I like going there to get my oil changes as it’s very comfortable to hang out and have hot chocolate and watch tv. I recently had my car not start and needed to call AAA 2 separate times. After the first time my battery was dead I called Mazda and I was told it was Because I only took short trips and didn’t warm my car up enough. I thought that was weird, but I believed them. And then a month later my car was dead again and AAA told me me that my battery I bought and had it installed at. 495 Mazda needed to be replaced and it’s only been 18,000 miles since then so Mazda gave me a new battery at no charge of course. I didnt think that I should have to pay 55 dollars to have it installed but they told me I needed to pay for the Labor. Of course I did but that is the only thing that I didn't agree with. That being said, everyone is very nice there. I will continue to do business there More