495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Sales cycle was pretty smooth. Both Shawn and David were extremely thorough and direct. Had an issue with film, but they were okay doing the rework, lent a loaner. Smooth experienc Both Shawn and David were extremely thorough and direct. Had an issue with film, but they were okay doing the rework, lent a loaner. Smooth experience overall. Price wise they were competitive. More
It was a stress and hassle free ordeal from the minute I walked in the door, to the next day when I picked up my vehicle. Working with the staff was a pleasure, special thanks to Kristen Murphy for taking t walked in the door, to the next day when I picked up my vehicle. Working with the staff was a pleasure, special thanks to Kristen Murphy for taking the to discuss all of my options and keeping me well informed throughout the process. More
Kristen, was awesome ! ! She is knowledgeable, professional, and authentic. She made the car buying experience fun and easy. We are thrilled with the new vehicle and super ! She is knowledgeable, professional, and authentic. She made the car buying experience fun and easy. We are thrilled with the new vehicle and super happy with the entire car buying experience. More
Salesman was extremely helpful even though he was very busy !helped me get to drive a few cars different sizes and colors!!I was not sure what color I wanted and he was very patient!!I changed my mind 3ti busy !helped me get to drive a few cars different sizes and colors!!I was not sure what color I wanted and he was very patient!!I changed my mind 3times More
Kristen was absolutely phenomenal and made this such a positive car buying process. Kristen and Domenic were extremely patient and went above and beyond to get me the exact trim and color I wanted. Most i positive car buying process. Kristen and Domenic were extremely patient and went above and beyond to get me the exact trim and color I wanted. Most importantly, they are wonderful people and I highly recommend working with them! More
I purchased a car here recently and everything went very smoothly. I have a newborn and a toddler so its difficult to make time to devote to car shopping. They were very accommodating and I was able to do smoothly. I have a newborn and a toddler so its difficult to make time to devote to car shopping. They were very accommodating and I was able to do all the shopping online and over email. For sales, I dealt with Joe over email and he also handled me when I picked up the car. Very nice guy and provided great service. Once I had picked a car and wanted to reserve it I dealt with Sean. My car was in transit so I had to wait a few weeks. He was very proactive giving me updates when the car hit the port and went it was on its way to the dealership. For the the actual signing of the contract, I dealt with Chris who was also great. I have purchased two other new cars before and consider myself a pretty educated consumer. Chris did a good job providing information about the different extras and didn't give me a hard time when I said I wasn't interested. I would definitely buy a car from them again. More
Great experience from making the call to get an appointment! The person on the phone was so friendly and helpful. Same situation when I arrived. The oil change and tire rotation service seemed to t appointment! The person on the phone was so friendly and helpful. Same situation when I arrived. The oil change and tire rotation service seemed to take a long time, almost two hours! But the waiting area was comfortable. More
Great job Alex and again thank you for helping me getting my new car, second time to have Mazda car, thanks Mazda 495 see you on my next PMS my new car, second time to have Mazda car, thanks Mazda 495 see you on my next PMS More
I'm hoping this last visit for an oil change was a one off! But my oil change took an unbelievable 3 hours! Unacceptable, messed up my day. off! But my oil change took an unbelievable 3 hours! Unacceptable, messed up my day. More