495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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They were aware of my issues and helped look into it. Gave thorough explanation and made things easy to understand. Love the video from the tech! Gave thorough explanation and made things easy to understand. Love the video from the tech! More
Straight to the point and they make things very simple to understand for first time buyers understand for first time buyers More
Always friendly, straightforward and helpful! Easy to schedule an appointment and the loaner vehicle was a great drive! Easy to schedule an appointment and the loaner vehicle was a great drive! More
495 Mazda in Lowell, MA service department is fantastic. They take videos of my car and provide a narrative describing condition of my 2013 Mazda 3 itouring hatchback. They explain what work should be done They take videos of my car and provide a narrative describing condition of my 2013 Mazda 3 itouring hatchback. They explain what work should be done immediately as well as what I will expect to have done to car in near future. Great communication. Fantastic attitudes. Honestly, I look forward to going there. -Emily W More
The service was fast and friendly! I was also reminded that I needed to have my car’s maintenance inspection done within the next few weeks. I was glad for the reminder! I was also reminded that I needed to have my car’s maintenance inspection done within the next few weeks. I was glad for the reminder! More
495 Mazda was one of the best experiences I have had. Sales Rep David Ruffin was at the door waiting with a great smile and helped me the whole time. Sales Rep David Ruffin was at the door waiting with a great smile and helped me the whole time. More
I was treated with courtesy and respect. Signing to get the car took to long, about 2 hours. The prices of the packages should be displayed. I was promised to get some winter floor mats that Signing to get the car took to long, about 2 hours. The prices of the packages should be displayed. I was promised to get some winter floor mats that I never got. More
Service is excellent. You’re kept up to date during your wait time. Depending on the service being performed, they always have me in and out at a reasonable time. I’d reco You’re kept up to date during your wait time. Depending on the service being performed, they always have me in and out at a reasonable time. I’d recommend to anyone needing your Mazda serviced. More
Great experience overall. Very straightforward process. All of the staff were very accommodating and rest to deal with. Highly recommend! Very straightforward process. All of the staff were very accommodating and rest to deal with. Highly recommend! More