495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
201 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
I was in and out, quickly. Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfe Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfect experience. More
Always pretty quick service while i wait. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now. More
Service department got back to me promptly after my car was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very ne was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very next day with a diagnosis and then immediately completed the repair. Couldn’t expect better service. More
Efficient, courteous, comfortable waiting area. I would recommend them for sales and service. They take the time to look over the vehicle for any issues I would recommend them for sales and service. They take the time to look over the vehicle for any issues More
7/13/2022 the absolute worst service dept, I ever worked with. Dismissed my issue. Refused to look at a video of my issue. Never looked at vehicle on at least 1 visit. Never checked transmission fluid when with. Dismissed my issue. Refused to look at a video of my issue. Never looked at vehicle on at least 1 visit. Never checked transmission fluid when my complaint was transmission . I have never been treated this poorly from a dealership. Would never recommend. But they did have several good employees that helped but it was too late at that point. More