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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.6
201 Reviews

201 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

Sort by
September 20, 2022

I was in and out, quickly. Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfe More

by Linehank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
September 16, 2022

Always pretty quick service while i wait. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now. More

by Long time Benz owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
September 06, 2022

The service for my Jeep was prompt and efficient. The service person was courteous and knowledgable. More

by gipfitz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
July 29, 2022

Service department got back to me promptly after my car was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very ne More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember service advisor name
July 28, 2022

Service advisors were very helpful and knowledgeable in helping determining what my truck needed to run great. More

by A.monahan20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 20, 2022

Efficient, courteous, comfortable waiting area. I would recommend them for sales and service. They take the time to look over the vehicle for any issues More

by Richardfrenette175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

7/13/2022 the absolute worst service dept, I ever worked with. Dismissed my issue. Refused to look at a video of my issue. Never looked at vehicle on at least 1 visit. Never checked transmission fluid when More

by jeep
Customer Service
Recommend Dealer
No
Employees Worked With
Mike, excellent
July 09, 2022

Service dept. answered the phone quickly and made my appointment with ease Day of service Easy oil change in and out . More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
July 06, 2022

Fast, courteous, and great work! I am so very happy with the service that they provided. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
July 03, 2022

Scheduling was easy, waiting area was comfortable and accommodating, prices were reasonable, staff was extremely courteous. More

by Ron Sevigny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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