495 Chrysler Jeep Dodge Ram - Service Center

No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less than $100 to do all snd last week is almost $120 and I asked the manager why nobody answer me that’s why I’m not happy I never go back this Hi, Maicon ! 495 Chrysler Jeep Dodge Ram lowell again Sorry I’m very upset More

The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch and prompt get my car fixed without a hitch More

Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back More

The work completed was done well, but the cost was outrageous for labor. The hourly labor rate is insanely expensive. outrageous for labor. The hourly labor rate is insanely expensive. More

Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no war parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. More

They really focused on the needs of their customers, and prioritized their commitment to service. prioritized their commitment to service. More

Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually tryi Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing. More

The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions. They take extra time to make sure you are told exactly what was done and if you have any questions. More

Quick efficient service. . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales More

Service team was outstanding! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep! More