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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.6
198 Reviews

198 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

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April 26, 2023

Friendly and knowledgeable. Honest and comprehensive in their assessment. Easy to talk to and the staff is outstanding. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff in service were terrific.
Apr 26, 2023 -

Steve responded

A

April 22, 2023

Great experience. Fixed my AC for those hot summer days. Will always take my car to 495 More

by Ashley.gouveia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Mike in the service dept is great. Always has been. Knows my needs and gets it done quickly. Excellent customer service More

by Effie Exarhopulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 09, 2023

Great customer service and on time as told will visit again for sure every time More

by Talal yatim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle McEnany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in service
February 23, 2023

Got a quick appointment and fixed what was needed, great communication,very friendly and answered all my questions More

by LuisCruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
January 24, 2023

Very pleased with service advisor Louie and Mike. Appoints seem to be scheduled in a reasonable period of time from initial request, not like some of the other Jeep dealerships. More

by Sgtgrimace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie and Mike, service department
January 18, 2023

Shawn the person who I dealt with did a good job of handling me when I was irate about something that should’ve been covered by warranty. He was very calm and remained helpful. Despite my anger I apolo More

by castleneckfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray the service manager 5star
January 13, 2023

No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less More

by Maicon rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No happy
December 31, 2022

The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch More

by backspin710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back More

by Sawmizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
ike Twombly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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