495 Chrysler Jeep Dodge Ram - Service Center

Nice helpful to customers recommending to any one wants to buy a car ou service to buy a car ou service More

Always great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! More

Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. Fixed brakes and ebrake under warranty bc it was caused by seal leak. More

Only my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. This time was for an inspection sticker. They completed the inspection and I was on my way. More

Courteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! From service tech Mike to Service Manager Ray and staff. Thank you! More

A long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a reque disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) light had appeared. The vehicle was dropped on before the appointment time, but I chose not to wait at the dealership. When I had not heard anything, I texted the service coordinator at 2 PM, and received a short reply with the gist being the vehicle was in process. At 4 PM, I received another text asking if I wanted an additional service, with no indication that the vehicle had had most of the servicing complete. It took a follow phone call to clarify that the requested work had been completed, and was not just being looked at that time. Bottom line, everything was done as requested, and I continue to trust 495's work. However, being completely in the dark for 7 hours, without any communication was very annoying. In addition, a warranty repair was done as part of this servicing, again, without any communication. A quick estimate of the time needed for diagnosis and repair sometime in the late morning would have been helpful, since although I was not waiting for the vehicle, did not presume that the service would be taking all day. My previous appointment, earlier in the year at 495 was equally disappointing, with the service coordinator leaving for the day also without any communication at all. More

Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. rotation. It was busy but got me out in a decent time. More

We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. Where the service isoutstanding, and the atmosphere very professional. More

Parts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the custo already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager should have maintained professional business demeanor and not show childish emotions during a normal business transaction. One less customer and lost forever because of immaturity by the parts manager who did a cancellation. More

495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. More