495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
198 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
Quick and responsive service Oscar and his team responded quickly to my minor service issues. I was extremely pressed for time and I stopped the dealership. They took care of bu Oscar and his team responded quickly to my minor service issues. I was extremely pressed for time and I stopped the dealership. They took care of business quickly and I was on my way. I always get great service at 495 Chrysler Jeep Dodge. More
Excellent Service by Excellent Service Manager I've found Service Manager Oscar Kulins to be more than helpful when my Chrysler needs service. He always makes me feel more like a friend than ju I've found Service Manager Oscar Kulins to be more than helpful when my Chrysler needs service. He always makes me feel more like a friend than just a customer! More
Special Vehicle,special care and service. I am a disabled Vietnam vet with a wheel chair and a Chrysler Town and Country "ENTERVAN", which is a modification to the body (6" floor drop, speci I am a disabled Vietnam vet with a wheel chair and a Chrysler Town and Country "ENTERVAN", which is a modification to the body (6" floor drop, special driver's seat and a ramp that is lowered as the van kneels to lessen the angle as I exit the vehicle). These mods are maintained by the installer, but when I acquired the van I thought long and hard about where I should go for service. I knew I wanted mechanics that know Chrysler and had heard about Oscar from a couple of my friends. I have had the van for about three years and every experience with 495 Chrysler has been positive. I remember the first time I called to schedule some service I spoke with Oscar and was wondering when we were finished if he understood my setup. I drove in on schedule to Oscar's service desk, climbed out of the driver's seat, into the back and into my wheel chair, opened the door and dropped the ramp, exited the van and drove my chair over to deal with Oscar. That was the beginning of a relationship which has made me comfortable to ask for service schedules at my convenience, to ask for off the wall service (add the wiring that allows me to plug my car into the house and charge the chair which stays in the van. I also recognize that the mod "disturbed" or "rerouted" some of the Chrysler elements. I have received courteous, helpful support in my request for schedule, off the wall mods, and standard service. When the van is ready to go Oscar always has it pulled in where it is very easy to access with my wheelchair. Oscar Kulins knows the service business, and he knows how to deal with people. More
Oscar is the best exceptional service and knowledge and it starts with Oscar. Would recommend this dealership to everyone. Plan on buying another truck from them. Servi exceptional service and knowledge and it starts with Oscar. Would recommend this dealership to everyone. Plan on buying another truck from them. Service and sales department are the best More
excellent service department I have just experienced another very satisfying service visit to 495 Chrysler jeep in Lowell. My experience with this service department restores my I have just experienced another very satisfying service visit to 495 Chrysler jeep in Lowell. My experience with this service department restores my faith in the service industries. Oscar Kulins is the service manager and I feel like I am dealing with family. He always remembers me and my family and treats us like VIPs. He is very knowledgeable and keeps me informed and takes the time to explain what is going on and how they will take care of it. I never hesitate to refer anyone who asks me about car service. An excellent choice. More
oscar kulins, service manager at 495 dodge chrysler oscar is very helpfull, alway willing to go the extra mile to take care of his customers. all of the staff, including the warranty administrator, are oscar is very helpfull, alway willing to go the extra mile to take care of his customers. all of the staff, including the warranty administrator, are more than happy to speak to you regarding any questions that you may have with regard to servicing your vehicle. More
Fantastic customer service! This dealership is the best. I was in a major time crunch and needed my jeep fixed ASAP. The place was completely booked with service appointments b This dealership is the best. I was in a major time crunch and needed my jeep fixed ASAP. The place was completely booked with service appointments but instead of not listening and filing my work order in the mix Paul Persian the service advisor took a minute to actually listen to my situation and delivered above and beyond. Same day the problem was diagnosed fixed and I had my car back before closing the day it was towed in. Great job by all! More
Always pleasant and amazing Whether it's a simple oil service or a major repair I find Oscar Kulins at 495 Chrysler Jeep Dodge to be extremely helpful. I have a Dodge van and t Whether it's a simple oil service or a major repair I find Oscar Kulins at 495 Chrysler Jeep Dodge to be extremely helpful. I have a Dodge van and two other brand vehicles. Oscar services not only the Dodge Grand Caravan, but also the other two. During major repair to one of the others Oscar went out of his way to get me the parts called for even though used parts were the only ones available. He is a man dedicated to service of his customers! More
Quick Service! I brought my truck in for a recall and some brake work. The service was great. They actually finished the job 2 hours early! The service manager Oscar I brought my truck in for a recall and some brake work. The service was great. They actually finished the job 2 hours early! The service manager Oscar was very helpful explained all the items on the service report and I was on my way. The truck runs great!. Thank you. More
Service Excellence Recently moving from Australia to the US and buying new car at 495 and now it was service time. I have to rate the service and support from Oscar Kuli Recently moving from Australia to the US and buying new car at 495 and now it was service time. I have to rate the service and support from Oscar Kulins as first class. His knowledge and passion for Chrysler/Dodge/Jeep is fantastic but overall the appreciation of you business and friendliness is awesome!! More