495 Chrysler Jeep Dodge Ram - Service Center

Service & Oscar I give 495 a 5 star rating because of their service. Especially Oscar Kulims. On more than one occasion He has helped me out of a jam. My old car and I give 495 a 5 star rating because of their service. Especially Oscar Kulims. On more than one occasion He has helped me out of a jam. My old car and my new car alike have been handled perfectly and fairly and quickly. Thank you 495. Thank you Oscar' More

Customer Service I want to thank OSCAR KULINS for promptly resetting my "Change the Oil" message. He took care of me on the spot without a scheduled appointment! I want to thank OSCAR KULINS for promptly resetting my "Change the Oil" message. He took care of me on the spot without a scheduled appointment! More

Oscar is the best exceptional service and knowledge and it starts with Oscar. Would recommend this dealership to everyone. Plan on buying another truck from them. Servi exceptional service and knowledge and it starts with Oscar. Would recommend this dealership to everyone. Plan on buying another truck from them. Service and sales department are the best More

excellent service department I have just experienced another very satisfying service visit to 495 Chrysler jeep in Lowell. My experience with this service department restores my I have just experienced another very satisfying service visit to 495 Chrysler jeep in Lowell. My experience with this service department restores my faith in the service industries. Oscar Kulins is the service manager and I feel like I am dealing with family. He always remembers me and my family and treats us like VIPs. He is very knowledgeable and keeps me informed and takes the time to explain what is going on and how they will take care of it. I never hesitate to refer anyone who asks me about car service. An excellent choice. More

Special Vehicle,special care and service. I am a disabled Vietnam vet with a wheel chair and a Chrysler Town and Country "ENTERVAN", which is a modification to the body (6" floor drop, speci I am a disabled Vietnam vet with a wheel chair and a Chrysler Town and Country "ENTERVAN", which is a modification to the body (6" floor drop, special driver's seat and a ramp that is lowered as the van kneels to lessen the angle as I exit the vehicle). These mods are maintained by the installer, but when I acquired the van I thought long and hard about where I should go for service. I knew I wanted mechanics that know Chrysler and had heard about Oscar from a couple of my friends. I have had the van for about three years and every experience with 495 Chrysler has been positive. I remember the first time I called to schedule some service I spoke with Oscar and was wondering when we were finished if he understood my setup. I drove in on schedule to Oscar's service desk, climbed out of the driver's seat, into the back and into my wheel chair, opened the door and dropped the ramp, exited the van and drove my chair over to deal with Oscar. That was the beginning of a relationship which has made me comfortable to ask for service schedules at my convenience, to ask for off the wall service (add the wiring that allows me to plug my car into the house and charge the chair which stays in the van. I also recognize that the mod "disturbed" or "rerouted" some of the Chrysler elements. I have received courteous, helpful support in my request for schedule, off the wall mods, and standard service. When the van is ready to go Oscar always has it pulled in where it is very easy to access with my wheelchair. Oscar Kulins knows the service business, and he knows how to deal with people. More

Great service. The best I've ever seen. Oscar Kulins deserves credit for being knowledgeable, helpful, and professional. I have been having my vehicles serviced for the last three years. I e Oscar Kulins deserves credit for being knowledgeable, helpful, and professional. I have been having my vehicles serviced for the last three years. I even take my wife's car there for service even though its not a Dodge. More

Quick and responsive service Oscar and his team responded quickly to my minor service issues. I was extremely pressed for time and I stopped the dealership. They took care of bu Oscar and his team responded quickly to my minor service issues. I was extremely pressed for time and I stopped the dealership. They took care of business quickly and I was on my way. I always get great service at 495 Chrysler Jeep Dodge. More

Excellent Service by Excellent Service Manager I've found Service Manager Oscar Kulins to be more than helpful when my Chrysler needs service. He always makes me feel more like a friend than ju I've found Service Manager Oscar Kulins to be more than helpful when my Chrysler needs service. He always makes me feel more like a friend than just a customer! More

oscar kulins, service manager at 495 dodge chrysler oscar is very helpfull, alway willing to go the extra mile to take care of his customers. all of the staff, including the warranty administrator, are oscar is very helpfull, alway willing to go the extra mile to take care of his customers. all of the staff, including the warranty administrator, are more than happy to speak to you regarding any questions that you may have with regard to servicing your vehicle. More

Fantastic customer service! This dealership is the best. I was in a major time crunch and needed my jeep fixed ASAP. The place was completely booked with service appointments b This dealership is the best. I was in a major time crunch and needed my jeep fixed ASAP. The place was completely booked with service appointments but instead of not listening and filing my work order in the mix Paul Persian the service advisor took a minute to actually listen to my situation and delivered above and beyond. Same day the problem was diagnosed fixed and I had my car back before closing the day it was towed in. Great job by all! More