495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
198 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
Service at 495 Chrysler Jeep Dodge is top notch! I have been a customer of 495 Chrysler Jeep Dodge for about 7 years now and I would not take my Dodge cars anywhere else. Oscar (Service Manager) is I have been a customer of 495 Chrysler Jeep Dodge for about 7 years now and I would not take my Dodge cars anywhere else. Oscar (Service Manager) is amazing. Whenever I used to take in my 2004 Dodge Intrepid SXT, he could hear the noise and pinpoint it almost immediately. I would not trust my 2013 Grand Caravan R/T or my new 2015 Dodge Journey SXT to anyone else! When I recently bought the 2015 Journey, I had a backup camera installed by Oscar's team and you could not even tell that they did any work. The whole service staff is courteous, respectful, well informed, and VERY willing to help out with anything and answer any questions. I would not take my Dodge vehicles to anyone else. More
Excellent Service Standard service (oil change, etc.) was handled efficiently and competently. I brought the Chrysler 200 in with an intermittent problem that was pa Standard service (oil change, etc.) was handled efficiently and competently. I brought the Chrysler 200 in with an intermittent problem that was particularly difficult to diagnose. It took a couple of visits, and much collaboration with the Chrysler engineers, but a solution was found, and now the car is running perfectly once again. I was greatly impressed with the ability of the team --lead by Oscar Kumins --to reach a satisfactory conclusion. More
Service department is the best! I've been a customer of 495 for many years and my family and I have bought several cars from them. But what I like the most about the dealership is th I've been a customer of 495 for many years and my family and I have bought several cars from them. But what I like the most about the dealership is their commitment to service. Oscar Kulins and his service writers are second to none. They truly care about customer satisfaction. A true 5 star dealership. More
Service Jason Kulins knows how to take care of customers . He is very professional and positive dealing with the all situations. A pleasure to do business wit Jason Kulins knows how to take care of customers . He is very professional and positive dealing with the all situations. A pleasure to do business with. More
Very helpful and great service and great waiting room. Oscar went out of his way to make our keys match even though they were not dealer keys. We were wondering if we would have to come back another day. Oscar went out of his way to make our keys match even though they were not dealer keys. We were wondering if we would have to come back another day. But we did not have to . He also took care of our rear window Wiper even though it was not part of the service. We love the waiting room and the coffee. It was so clean and bright. Sincerely, John King More
Total satisfaction I brought my Jeep in for a loud rumbling noise in the front. Oscar Kulins was very proffesional and prompt with the qoute for repairs and having it do I brought my Jeep in for a loud rumbling noise in the front. Oscar Kulins was very proffesional and prompt with the qoute for repairs and having it done when promised. Thank you Oscar Kulins More
Fixed without an appointment As always I was completely satisfied with my experience.. I brought my Jeep in without an appointment, but Oscar Kulins was able to fit me in and he a As always I was completely satisfied with my experience.. I brought my Jeep in without an appointment, but Oscar Kulins was able to fit me in and he and his staff fixed my problem in less time than quoted.. I have never had a problem and will keep going to Service my vehicle as long as I own it. More
Customer Service I want to thank OSCAR KULINS for promptly resetting my "Change the Oil" message. He took care of me on the spot without a scheduled appointment! I want to thank OSCAR KULINS for promptly resetting my "Change the Oil" message. He took care of me on the spot without a scheduled appointment! More
Service & Oscar I give 495 a 5 star rating because of their service. Especially Oscar Kulims. On more than one occasion He has helped me out of a jam. My old car and I give 495 a 5 star rating because of their service. Especially Oscar Kulims. On more than one occasion He has helped me out of a jam. My old car and my new car alike have been handled perfectly and fairly and quickly. Thank you 495. Thank you Oscar' More
Great service. The best I've ever seen. Oscar Kulins deserves credit for being knowledgeable, helpful, and professional. I have been having my vehicles serviced for the last three years. I e Oscar Kulins deserves credit for being knowledgeable, helpful, and professional. I have been having my vehicles serviced for the last three years. I even take my wife's car there for service even though its not a Dodge. More