495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
198 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
The dealership was fantastic! The inventory was awesome with so many nice Jeeps to choose from! The service technicians were outstanding! with so many nice Jeeps to choose from! The service technicians were outstanding! More
Service is extremely poor would rather have my Computer IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team gr IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team great service team could not be worse. BIG RED FLAG HERE More
The staff is pleasant and the work is always done in a timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have recommended it. More
Polite, on time service. Easy to schedule service at time we wanted.. Honest. We had scheduled tire rotation and they told us the wear was even, tread was good for another 5000 Miles. Then get new tires in s we wanted.. Honest. We had scheduled tire rotation and they told us the wear was even, tread was good for another 5000 Miles. Then get new tires in spring. So rotation not needed. More
I’ve bought 4 vehicles from this dealership and have always been happy with service until this last time. 1 1/2 hours for an oil change and having to ask a salesman to check the status of my vehicle was always been happy with service until this last time. 1 1/2 hours for an oil change and having to ask a salesman to check the status of my vehicle was a little ridiculous. More
Great service and friendly staff. Clean business and good hours offered. Quality work and on time. hours offered. Quality work and on time. More
I waited for a scheduled oil change appt. They had it done in less than an hour. 495 CDJR is a very professional dealership in my opinion. done in less than an hour. 495 CDJR is a very professional dealership in my opinion. More
Serviced my car promptly at the designated time. Took the car in for a 30k checkup.. Mechanics looked at the car n recommended necessary repairs that should be done. Mike took the time to explain them to me. car in for a 30k checkup.. Mechanics looked at the car n recommended necessary repairs that should be done. Mike took the time to explain them to me. Mike arranged Shuttle service to/fr home. That was very helpful since other members of the household were at work. Shuttle driver was great. Communication w Mike n Shuttle driver was excellent. Positive customer experience. Thank you More