495 Chrysler Jeep Dodge Ram - Service Center

Everyone is always so friendly and attentive. They were busy during my recent service visit, but were able to get me in and out relatively quickly. They were busy during my recent service visit, but were able to get me in and out relatively quickly. More

Brought my truck in for a simple repair was told it was going to be done on a Friday did not get a phone call went to the dealership myself thinking it was all set was told by one person they didn’t get a going to be done on a Friday did not get a phone call went to the dealership myself thinking it was all set was told by one person they didn’t get a chance to look at it then was told by the service manager that they had to order the part then he said it would be done by Tuesday went back Tuesday and was told it would not be done until Wednesday again no phone call no communication I tried calling the service department nobody would pick up it was always leave a message no return phone calls worst service I’ve ever dealt with rude ignorant would never recommend anyone to do service business with them More

great service when I bring in my car. They do everything I ask them to do in a timely manner. They do everything I ask them to do in a timely manner. More

Easy to get the appointment and service was timely once I got there. Also a nice touch to give the vehicle a quick cleaning in and out got there. Also a nice touch to give the vehicle a quick cleaning in and out More

The dealer was very open to scheduling my car for service on the day and time I wanted. They did the job quickly and in a professional manner without trying to upsell me on unnecessary services. They also ke on the day and time I wanted. They did the job quickly and in a professional manner without trying to upsell me on unnecessary services. They also kept me up to date on their progress. More

Made appointment online about 3 weeks ahead of scheduled date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not rea date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not really an issue unless your wait is considerably long. More

Service made appointment within 2 days. This was quirk with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls were done with additional items I added to list and the Car was washed within 2 hours. Very Happy with service and service advisor Mike Flynn. Lew More

No updates, held my car hostage and was told as the owner / lease not to call them for update, your manager is a tool. And I will never purchase another Jeep. 495 Sucks couldn’t even do a oil change for my c / lease not to call them for update, your manager is a tool. And I will never purchase another Jeep. 495 Sucks couldn’t even do a oil change for my car. Awful people!!!!!!!!!! More

Quick, convenient, easy access. Always the best place to get my jeep serviced and annual inspection get my jeep serviced and annual inspection More

I purchased my Chrysler at this dealership in 2015 and each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regardin each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regarding the repair were answered and I left the vehicle (undriveable) at the dealer for repair to be completed the next day. I was pleasantly surprised to receive a call from the service manager that the repair had been completed the same day I brought my car there. This effort took place despite several service writers and mechanics absent due to Covid. Excellent service! More