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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.6
198 Reviews

198 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

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March 09, 2022

Easy to get the appointment and service was timely once I got there. Also a nice touch to give the vehicle a quick cleaning in and out More

by Balzj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
March 09, 2022

The dealer was very open to scheduling my car for service on the day and time I wanted. They did the job quickly and in a professional manner without trying to upsell me on unnecessary services. They also ke More

by franlinnehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Flynn, 5 stars
February 15, 2022

Made appointment online about 3 weeks ahead of scheduled date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not rea More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
February 09, 2022

Service made appointment within 2 days. This was quirk with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls More

by presl1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Flynn
January 29, 2022

No updates, held my car hostage and was told as the owner / lease not to call them for update, your manager is a tool. And I will never purchase another Jeep. 495 Sucks couldn’t even do a oil change for my c More

by Annoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
ike Twombly
1.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Quick, convenient, easy access. Always the best place to get my jeep serviced and annual inspection More

by Long time Benz owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
January 19, 2022

I purchased my Chrysler at this dealership in 2015 and each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regardin More

by js508446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, service writer
January 12, 2022

My car was taken in on scheduled time. The service was performed and I was all set to go. More

by smaxim
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Flynn
January 11, 2022

Got a next day appointment for 40,000 mile maintenance work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was re More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
December 31, 2021

They know your time is valuable so when you schedule an appointment they abide by it. More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
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