495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
199 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
Full of liars, they hide information, very rude staff, they don’t care about customers, they are just after your money I was told their will be Uber drop off and pick up arranged for me, i have written they don’t care about customers, they are just after your money I was told their will be Uber drop off and pick up arranged for me, i have written proof for the same, the they failed to inform me that they will not be picking me up when i dropped the car, they just wanted my money, on top of that the GM for the dealership “Shah” told me come pick up your car and never come back again even when it was their fault Full of liars, stay away from them More
Excellent customer service! Ray and his team helped diagnose an intermittent drive train problem on my 2017 Jeep GC that a different dealership was not able to do. The work was Ray and his team helped diagnose an intermittent drive train problem on my 2017 Jeep GC that a different dealership was not able to do. The work was completed as promised and the problem was resolved. The 495 Jeep team is A1 and I will continue to use them for all of my service needs. More
First time Jeep owner of a used Wrangler. No service history known. I was able to quickly schedule my first time service appointment that was convenient. I was amazed at how quickly my oil No service history known. I was able to quickly schedule my first time service appointment that was convenient. I was amazed at how quickly my oil change and tire rotation was performed. Great customer service! I am recommending 495 Jeep to my husband when his Jeep requires service! More
The service department is top notch. I had the privilege of working with Ray. He was professional and courteous. I lived in a couple different areas and have been to multiple Dodge deal I had the privilege of working with Ray. He was professional and courteous. I lived in a couple different areas and have been to multiple Dodge dealerships (don’t ever go to Herb Chambers in Danvers!!). This dealership is in a league of its own. Can’t recommend them enough. I’ll be back and will be requesting Ray each time! Thank you Ray! More
I came late in the day for an oil change,Ray made sure that I was able to be serviced.The oil change was done and the car was even washed. Very good service today. Thank you. that I was able to be serviced.The oil change was done and the car was even washed. Very good service today. Thank you. More