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495 Chrysler Jeep Dodge Ram
Lowell, MA
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 622 reviews
August 27, 2023
Waiting are very clean. Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in that position. I had a coupon that I gave to the cashier when I checked out. She mentioned that this should’ve gone to my check in person however, there was no sign at the check-in stating to do that. She went and gave the coupon to the check-in person to have it processed. He then came in with the new bill and stated very rudely to me that I should’ve given that to him when I checked in. I asked him if there was a sign instructing me to do that, and he said no but that he was going to be putting one. if there isn’t no sign, then, how would I have known to give him the coupon. Normally, when you have a coupon it is given to the cashier. I did not appreciate his attitude. More
by Donna
Employees Worked With
Ray
July 30, 2023
Worth the trip to Lowell. Great people to work with. Glad we made the trip. Great people to work with. Glad we made the trip. More
by paul.bailey2
July 28, 2023
Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah More
by Bachmanshop
July 28, 2023
As always, service at 495 Dodge was professional and thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throug thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throughout. More
by grldleblanc
Employees Worked With
Ray Orocho
July 26, 2023
Squeezed me in for an oil change last minute. So thankful and even got a car wash! So thankful and even got a car wash! More
by Ashley.gouveia
Employees Worked With
July 25, 2023
Always professional and courteous, providing accurate information and fair deals Have been doing business with them for several years information and fair deals Have been doing business with them for several years More
by Gary_chandonnet
July 22, 2023
495 dodge has been great. My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service d My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service department has been great with time lines and accommodating when something has gone wrong. More
by Seanb1010
Employees Worked With
July 20, 2023
Great people great service! Always a pleasure to deal with. A wonderful purchase from start to finish. Always a pleasure to deal with. A wonderful purchase from start to finish. More
by cspos824
July 20, 2023
Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! my questions very professional and good looking! More
by Cmyarrow
Employees Worked With
Other Employees :
I do not see him listed but his number is 978-885-6940
July 20, 2023
Best experience buying a car. Very professional staff especially salesman would highly recommend this dealership. Very professional staff especially salesman would highly recommend this dealership. More
by Cmyarrow
Employees Worked With
Other Employees :
Don't see my salesman listed and can't spell his name begins with an R
