495 Chrysler Jeep Dodge Ram

Service and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to others. More

Great dealership. Friendly and easy to deal with. RJ was a pleasure of a salesman Friendly and easy to deal with. RJ was a pleasure of a salesman More

Dave in service was outstanding . He explained the process and did I great job with his follow-up . Dave was definitely customer centric He explained the process and did I great job with his follow-up . Dave was definitely customer centric More

This is as by far the best experience we have ever had with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and f with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and found hat we could afford and Kyle made that happen. That never happens and we were over the moon how great this experience was. More

Bill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had they made this the best truck buying experience I’ve ever had More

I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glov for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their waiting area was super comfortable, and the rest of the staff is very friendly. I highly recommend 495 Chrysler Jeep Dodge Ram. More

Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership More

Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. efficiently. Didn’t have to wait too long, nice waiting room. More

Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemails), are always booked out for 2 months at a time or they call to cancel my appointment. Last week I received a coupon in the mail that stated I can get an oil change done for $54.99 at 495 Jeep in Lowell MA. I decided to drive there today to get this done. Upon arrival I was greeted by Shawn, one of their advisors. He asked me if I had an appointment and of course I said no because it's not feasible to make an appointment with these people. I proceeded to tell him about the coupon I received offering the oil change for $54.99 and he said they would take care of me. I leave and come back an hour later to pick up my vehicle and when I go to check out at the register, they tell me its $136.00 for the oil change. When I went over to Shawn to ask him why it was this price, he proceeded to tell me "Well that's the price", what?????? I'am an HVAC and Plumbing Service Professional and work with people day in and day out. I would NEVER perform a task in their home without having presented what the price would be and receiving authorization prior to performing the work. This will be the first and last review I leave for this place as I will never be going back and will tell all my customers as well as all my friends and family never to go there. This business is not trustworthy in the slightest and have lost my business forever. More