495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I have bought a car from this dealer and am very pleased with the sales process. I have had my car(s) serviced here and the quality of work is very good. The cost of service is honest and reasonable. They h with the sales process. I have had my car(s) serviced here and the quality of work is very good. The cost of service is honest and reasonable. They have a great selection, nice showroom, pleasant employees. I would recommend this dealership to friends and family based on my over experience and satisfaction. More
i research for the jeep i wanted to buy on line find them to have the best selection and lowest prices . called made an appointment to see the vehicle upon arrival the salesman shawn had the jeep ready them to have the best selection and lowest prices . called made an appointment to see the vehicle upon arrival the salesman shawn had the jeep ready for test drive and showed my all the futures and answer all my question and showed me the benefit of this vehicle compare to other models i was interested in.once i agreed to go forward with the sale he showed my all the numbers with the break down of every item and best of all the price of the vehicle was exactly what was advertise on line. they also arrange financing for me and to my surprise the rate was lower than my credit union .i was able to take my new car home within 2 hours of my arrival in the dealership and at the end the owner of dealership came over and thank me for my business and offer me my first oil change at no cost he also give me his business card with his cell phone number on it and told me if i have any problem with the car to call him directly More
I went to 495 Chrysler Jeep Dodge after going to two other big dealers who have lower advertised prices .But when you get there they either had one car at that price or there was hidden fees . When I ta other big dealers who have lower advertised prices .But when you get there they either had one car at that price or there was hidden fees . When I talked to Bill on the phone he gave me all the cost such as Tax , Reg and Dealer fee and to my surprise nothing changed when I went to the Dealership .Bill then introduced me to Jim in the Finance Office he shopped for the best interest rate and went over different Warrany options it could not have been easier . Bill then took the time to go over the entire vehicle with me before delivery and answered all my question in a professional way .Bill then called the next day to see how I am enjoying my new Jeep Grand Cherokee and if I have any more questions this is after I spent 1/2 hour the day before going over the Jeep . The entire process took less than two hours , definetly would recomend 495 to family and friends . More
I had a great experience at 495 Chrysler Jeep. I searched a lot of the dealerships in the area via the internet and they were by far the lowest price. When I got there I was met by the salesman who went over a lot of the dealerships in the area via the internet and they were by far the lowest price. When I got there I was met by the salesman who went over the car in great detail and knew all the key features of the car. I also liked how they made everything easy by registering my car , dealing with my insurance and filling the tank with gas. I would definatly do business with them again. The only down side about the experience was the car did not come out as clean as it could of after i bought it. But overall my experience was great and I would recommend my friends and family there. More
Went in and secured a lease for a 2011 Jeep Grand Cherokee. The deal went off track when I went to sign the papers and found the buy out on the lease was over $2,000 more than what had been agreed Cherokee. The deal went off track when I went to sign the papers and found the buy out on the lease was over $2,000 more than what had been agreed to. When I addressed this the showroom manager and Finance manager they said that the number on the lease agreement was what they told me. When they pulled it up on the computer in fromt of me the price was what I had said it should have been. All they could do to explain the price they wanted me to pay was that it was required by the finance company. I walked out with my check and bought the same car at another dealer. More
I Would Not Recommend Them, Their Finance Guy Is A Liar And Will Over Sell And Way Under Promise. On The Day We Were Supposed To Pick Up The vehicle They Flooded The Engine With Water And Has To Redo The T And Will Over Sell And Way Under Promise. On The Day We Were Supposed To Pick Up The vehicle They Flooded The Engine With Water And Has To Redo The Tune Up, And We Tried To Back Out Of The Deal Because Of It And They Told Us We Could Not Back Down Because The Car Is Already Registered. I Know People Who Work In A Dealership And I Was Told That Registered Or Not They Have To Take The Vehicle Back Until The Customer Takes The Vehicle Off The Lot,Which They Did TRY So Hard To Force Us Off The Lot Because They Knew They Were Selling A Lemon And When I Called Them Out On It The Sales Man Shook His Head And Gave Me A Nasty Look And It Made My Pregnant Fiance Cry, Then The Owner Came Over He Seemed Wicked Nice But Once We Got Into Finance It All Went Down The Hill After Calling Over 5 Chevy Dealerships They Said The Vehicle Should Be Fine And The Motor Is Excellent BUT The Breaks Squeal Very Very Loud And Grind We Have Had The Car For About 3 Months And Dont Go Far So It Is Not From Your Normal Wear And Tear, They Suck, I Have Seen Bike Breaks That Worked Better. So They Are ALL Liars And Theives. They Swear At You And Their Finance Guy Screams At You If You Dont Buy A Product From Him And He Calls You A Liar If You Say You Dont Need Something. Save Yourself Some Time And Frustration, Buy A Broken Down Vehicle From A Stranger Its Pretty Much The Same " Great" Vehicle Youll Buy From These Guys. More