495 Chrysler Jeep Dodge Ram

My husband and I were happy with every aspect of the sales team. They worked very hard to please us. We did not feel like they were trying to manipulate us and we walked out of every encounter talking sales team. They worked very hard to please us. We did not feel like they were trying to manipulate us and we walked out of every encounter talking about how much we liked Eddie and Phil. More

The best dealer experience I have yet to date! I did some shopping around both online and going to the dealers in the area to find the best price on a brand new ram 1500 express. Jon Cruz took what the other shopping around both online and going to the dealers in the area to find the best price on a brand new ram 1500 express. Jon Cruz took what the other dealers monthly price was and got it down to a price that literally had me blown away. I did not have to argue the price what so ever. Jon and 495 have a customer for life and if they keep giving prices that blow people out of the water like they did for me, I see them going very far in business! Thanks Jon! More

Eddie Cruz went out of his way (all the way to New Jersey) to locate and get me the car of my dreams. Exceptional customer service even when it was his day off! Jersey) to locate and get me the car of my dreams. Exceptional customer service even when it was his day off! More

Although I spent a great amount of time at the dealership waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained the issue with my car clearly and was very professional. I feel comfortable returning to this dealership and feel that they are very honest, which is not how I have felt in the past about other dealership service departments. I would recommend this dealership to others as well. None of us enjoy having our car serviced but it helps when the customer service process goes above and beyond. More

The folks at 495 Chrysler Jeep Dodge service have always done a fine job for me...they care about my situation and genuinely try to be helpful at every turn. Whether it's a large service, a simple oil chan done a fine job for me...they care about my situation and genuinely try to be helpful at every turn. Whether it's a large service, a simple oil change or a "check engine light" diagnosis, they always come thorugh. I don't have to bring my jeep vehicle to this dealership for service, but choose to because of the people I've come to know and trust. More

My Jeep being fairly new hasn't required real "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose the service manager dealt with in in a prompt and professional manner. It's reassuring to know that even "after" the sale, the customer is still of value. More

In working with this dealership, not only was the salesperson attending me very friendly and informative, but other staff that were present were very nice and friendly. All the features of the vehic salesperson attending me very friendly and informative, but other staff that were present were very nice and friendly. All the features of the vehicle were demonstrated and they made me feel very comfortable. The process of purchasing a vehicle went very smoothly and my vehicle was delivered to my home on the following day, allowing me not to take any time out of work. I would recommend anyone to explore the place and experience for themselves the great customer service that is available there. More

I went to 3 Dodge dealers. One was bad (Grava), one was adequate (Clark & White). 495 was notably better: Better price, better customer service, lower pressure sell. There were some problems with the ca adequate (Clark & White). 495 was notably better: Better price, better customer service, lower pressure sell. There were some problems with the car (noise in the sunroof, problem with the locks, scratched paint). They were very responsive and took care of what they could (some repairs are still pending). The owner introduced himself and was very supportive, assuring me that any concerns I had would be taken care of. Overall a very positive experience. More

Always have had a pleasant experience with the service team at 495. Never have to wait, always completed on time and never any hassles or upcharges. I would recommend this service dept to anyone who needs team at 495. Never have to wait, always completed on time and never any hassles or upcharges. I would recommend this service dept to anyone who needs any work done, regardless of make and or model of vehicle. More

Overall, our visit to the dealership was extremely Overall, our visit to the dealership was extremely positive. Eddie was straightforward, honest, clear, and quite helpful. He pointed out many opt Overall, our visit to the dealership was extremely positive. Eddie was straightforward, honest, clear, and quite helpful. He pointed out many options of the vehicle. The information he provided us with helped us make our decision to buy a vehicle from the dealership. He took the time to explain every option and feature of the car. The entire process of purchasing the vehicle was pleasant. We felt that Eddie was honest and fair. He answered all of our questions. The staff at the dealership were helpful and informative as well Because of our positive experience, we would return and support your dealership as well as recommend the dealership to other friends or relatives. More