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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.6
613 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 613 reviews

November 07, 2011

There are many words that could accurately describe 495 Chrysler, Jeep, Dodge -- all of them positive, but for the purpose of this review my word of choice would have to be accountability. I found a mispri More

by Moto Italia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Phil Goodrum, Chris Williams
October 06, 2011

It began with a simple email requesting information about a certain vehicle I was researching. I was met with an almost immediate response answering my specific question and afterward a personal invitation t More

by mikethebuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Smith
September 26, 2011

My husband and I went in to this dealership knowing exactly what we wanted for our new Jeep Compass. We had been in contact with Josh before we arrived and he had an SUV waiting for me to drive and see More

by Joanne D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh
September 09, 2011

The folks at this dealership are awesome! They are professional both before and after the sale in every way. My daughter went in to lease a car and, as her Dad, I went with her. She was treated with More

by taraon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Shah, Amy, Sean Ghandchi
July 31, 2011

My husband and I were happy with every aspect of the sales team. They worked very hard to please us. We did not feel like they were trying to manipulate us and we walked out of every encounter talking More

by ajsargent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cruz, Phil Goodrum, Eddie Cruz
July 12, 2011

The best dealer experience I have yet to date! I did some shopping around both online and going to the dealers in the area to find the best price on a brand new ram 1500 express. Jon Cruz took what the other More

by Tonyhawk196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cruz
June 24, 2011

Eddie Cruz went out of his way (all the way to New Jersey) to locate and get me the car of my dreams. Exceptional customer service even when it was his day off! More

by Bobcozzens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie cruz, Eddie Cruz
June 02, 2011

Although I spent a great amount of time at the dealership waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained More

by edenly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remember names: Dealt with manager and young man who was fairly new
June 01, 2011

My Jeep being fairly new hasn't required real "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose More

by cros99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar/Mark
June 01, 2011

The folks at 495 Chrysler Jeep Dodge service have always done a fine job for me...they care about my situation and genuinely try to be helpful at every turn. Whether it's a large service, a simple oil chan More

by cwilliamt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3+/-