495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great experience overall. Dealer was friendly, knowledgeable, and helped me find the right vehicle with a great, no pressure approach. Financing staff was also very helpful and professional. Ve knowledgeable, and helped me find the right vehicle with a great, no pressure approach. Financing staff was also very helpful and professional. Very happy with my purchase, and would recommend 495 Chrysler Jeep Dodge to friends and family. More
I would certainly recommend this dealer to anyone. I went to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowl to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowledgable on his mopor products. Service department is also great very friendly staff which made my spontaneous buy even better I got what I wanted and that was it thank you again More
Bill was very friendly and helpful from the beginning and I really enjoyed working with him. He offered me different options as far as available vehicles that might be of interest to me. Bill is very knowled I really enjoyed working with him. He offered me different options as far as available vehicles that might be of interest to me. Bill is very knowledgeable and answered all my questions regarding the Wranglers. Overall, it was a very positive experience and I would not hesitate to recommend the 495 dealership to my friends. Keep up the good work. Merry Christmas and Happy New Year! JB More
All the people at this dealership are extremely friendly, honest and want to help you get into the car you want. No hassles easy to deal with, the bottom line, is they are fair! This is my first experience honest and want to help you get into the car you want. No hassles easy to deal with, the bottom line, is they are fair! This is my first experience purchasing a car with no anxiety, the deal was very upfront left feeling great and understanding all that is involved in the purchase:) I recommend this dealership to anyone looking for new or used, they have a huge lot with lots of options for any new or used car. Eddie Cruz works hard for you till the end, no pushing for a deal, he really wants to help you and is a great guy. More
My wife and I were happy with every thing Eddie Cruz did for us. He worked very hard to please us. We did not feel like he was trying to manipulate us and we walked out of every encounter talking about how for us. He worked very hard to please us. We did not feel like he was trying to manipulate us and we walked out of every encounter talking about how much we liked him. He was straight forward with us which help out in making our selection. We are very happy with our vehicle and thanks to him with got a great deal! More
we were invited for a test drive for a new vehicle. we tied it in with a repair to our pt cruiser. sales rep was friendly and kowledgeable. the closer asisted and bent over backwards to make a deal tha tied it in with a repair to our pt cruiser. sales rep was friendly and kowledgeable. the closer asisted and bent over backwards to make a deal that we were comfortable with. i have had dealings with the service department before and they are excellent. More
There are many words that could accurately describe 495 Chrysler, Jeep, Dodge -- all of them positive, but for the purpose of this review my word of choice would have to be accountability. I found a mispri Chrysler, Jeep, Dodge -- all of them positive, but for the purpose of this review my word of choice would have to be accountability. I found a misprint on the website that listed the jeep of my dreams at thousands below kbb price. I sent Chris Williams an email stating that I wanted to test-drive the wrangler. Even though Chris and I both knew that the vehicle had been under-priced, Chris and his manager Phil Goodrum worked to honor the misprinted price, taking a loss on the vehicle. That meant a lot to me. 495 CJD is an honest dealership filled with sincere and helpful people. My credit wasn't fantastic but they worked hard to get me into my Jeep. I couldn't be happier. I hope the boys over at 495 can rest easy knowing that the hit they took in price on my vehicle earned them a life-long customer and true advocate. Before going anywhere else for a Jeep check out 495 first. Phil told me that he was going to "roll out the red carpet for me" and that's exactly what he did. Thanks Chris and Phil! More
It began with a simple email requesting information about a certain vehicle I was researching. I was met with an almost immediate response answering my specific question and afterward a personal invitation t a certain vehicle I was researching. I was met with an almost immediate response answering my specific question and afterward a personal invitation to the site to look at it. Other dealerships I had contacted via email seemed to avoid the inquiries and responded with vagaries and evasions and requests instead to talk by phone which aroused suspicion. Why didn't they just answer my question? James Smith was my sales rep and had me fairly well hooked from the beginning before I had even met him. He was patient and attentive when myself and my wife arrived and the vehicle was ready and waiting for the test drive. He was very relaxed and pleasant during the entire process from the examination to the conclusion, no pushiness whatever. We were treated like guests of honor, everyone was polite and helpful. Though I didn't receive the requested value of trade the offer was acceptable, and the purchase price was very competitive. The condition of the vehicle was very good, reconditioned with new tires, fluids, lube, detailing, etc. I found one minor but worrisome cosmetic issue and it was resolved promptly before the handover. An arrangement of rendezvous was made for delivery, since I live in NH, and the vehicle was brought right to my town hall for the transfer where the deal was concluded, on time with no hassle. I can't attest to the service dept or post-purchase treatment yet but hopefully this won't be necessary. Overall it was a great experience and I will deal with them again in the future when I hope to finally purchase my first brand new vehicle. More
My husband and I went in to this dealership knowing exactly what we wanted for our new Jeep Compass. We had been in contact with Josh before we arrived and he had an SUV waiting for me to drive and see exactly what we wanted for our new Jeep Compass. We had been in contact with Josh before we arrived and he had an SUV waiting for me to drive and see if this is what i really wanted.Once I drove it I was sold so a deal was worked out and I drove out of the lot that afternoon with my new SUV.Josh was so professional and very in tune to what exactly I wanted and he got me that plus more.I am very happy so far with my new vehicle and would be happy to recommend Josh to anyone looking for a very friendly and professional dealer. More
The folks at this dealership are awesome! They are professional both before and after the sale in every way. My daughter went in to lease a car and, as her Dad, I went with her. She was treated with professional both before and after the sale in every way. My daughter went in to lease a car and, as her Dad, I went with her. She was treated with respect and received a great deal. The following week I went back and leased a new vehicle for myself. I highly recommend this dealership. Shawn was my sales rep and Amy in the office makes the place run smoothly! More