495 Chrysler Jeep Dodge Ram

No hassle...price as marked...no pressure...sold me exactly what I wanted....very friendly to my family and myself... Stayed open late to complete transaction.....made sure I knew what all the numbers exactly what I wanted....very friendly to my family and myself... Stayed open late to complete transaction.....made sure I knew what all the numbers meant........didn't try and upsell me at all..... Gave me a very nice trade in allowance.......made sure the vehicle I was interested fit my needs......... Vehicle was presented clean...fueled up...running and warm....for delivery......will be back to buy another vehicle soon... More

Searched the web for a truck with my specific options and value ($$$$). The 495 Dealership offered an internet special with what I was looking for. Being a skeptic, I sent an email to see if this vehicle w value ($$$$). The 495 Dealership offered an internet special with what I was looking for. Being a skeptic, I sent an email to see if this vehicle was still available (not the case with other dealerships) and within a few minutes Bill responded. I appreciated the fact that Bill followed my instructions and contacted me via email. (I've had other dealerships keep calling even though I requested that I be contacted via email and not by phone.) Bill setup a time for me to see the truck and take it for a test drive... no pressure, he let me set the day and time and was accommodating to my work schedule. When I seen the truck I told him how impressed I was that the pictures on the web actually matched the vehicle.... I've had experiences where you find out the pictures are not the same as those advertised on the web.. differing autos or stock photos. Bill explained that all their vehicles have professional pictures taken and posted... I even revisited the 495 site and given the weather conditions, etc. in the pictures you can tell all vehicles have unique photos... very impressive and not always the case with other dealerships. Once I decided on the vehicle... Bill and his finance team were extremely helpful in providing me with the best financing options available. I greatly appreciate the extra mile Bill went through to provide financing. I like the fact that Bill stayed in touch with me throughout the purchase process via email and text. I'm on the phone or in meetings all day and cannot always answer external phone calls. Bill was always responsive to the emails and texts that I sent him... greatly appreciated! Without hesitation I would purchase another vehicle from Bill or send family and friends to see him. Well done! More

Via phone, I was told by Oscar that he did not care about my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were laughing at my inquiries and that it was just too bad for me. Real manager material! More

I had to travel to for the vehicle I wanted and needed my deal squared away in order to have one visit at the dealership. Knowing my credit worthiness is not that bad and not that great, kind of in the middl deal squared away in order to have one visit at the dealership. Knowing my credit worthiness is not that bad and not that great, kind of in the middle these days, that compounded things as well. I knew where I needed to be monthly and was having a hard time getting my own financing to fit my budget. I spoke with John over the phone, explained my situation and submitted everything online. Very easy and excellent response time. He explained everything to me and started the ball rolling. Within in minutes I was in touch with Jim in finance who worked some magic for the thumbs up! From the start to the drive off John was very informed on both the product and the process. Everything was communicated clearly and slowly. Jim was great as well, he was able to get the numbers I couldn't do on my own. Keep in mind all of this started on a Sunday afternoon and I drove away with my new vehicle by lunch time on Monday! Everyone at the dealership was very accommodating and friendly. Excellent experience, no pressure at all. If your feeling some, your putting it on yourself. More

After visiting different car dealerships in the area and comparing the customer service and prices, I have to say that no other compares to the outstanding services of 495 Chrysler Jeep Dodge. Jonathan (sal comparing the customer service and prices, I have to say that no other compares to the outstanding services of 495 Chrysler Jeep Dodge. Jonathan (salesperson), always professional and informative, went out of his way, picking me up at my house to go see the Jeep and helping me get the ideal price for a vehicle that surpassed my expectations. I am very satisfied with the purchase and how 495 handled business with a customer as demanding as I know I can be. Other dealerships should try to at least emulate the way 495 conducts business. Good Job! More

Great experience overall. Dealer was friendly, knowledgeable, and helped me find the right vehicle with a great, no pressure approach. Financing staff was also very helpful and professional. Ve knowledgeable, and helped me find the right vehicle with a great, no pressure approach. Financing staff was also very helpful and professional. Very happy with my purchase, and would recommend 495 Chrysler Jeep Dodge to friends and family. More

I would certainly recommend this dealer to anyone. I went to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowl to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowledgable on his mopor products. Service department is also great very friendly staff which made my spontaneous buy even better I got what I wanted and that was it thank you again More

Bill was very friendly and helpful from the beginning and I really enjoyed working with him. He offered me different options as far as available vehicles that might be of interest to me. Bill is very knowled I really enjoyed working with him. He offered me different options as far as available vehicles that might be of interest to me. Bill is very knowledgeable and answered all my questions regarding the Wranglers. Overall, it was a very positive experience and I would not hesitate to recommend the 495 dealership to my friends. Keep up the good work. Merry Christmas and Happy New Year! JB More

All the people at this dealership are extremely friendly, honest and want to help you get into the car you want. No hassles easy to deal with, the bottom line, is they are fair! This is my first experience honest and want to help you get into the car you want. No hassles easy to deal with, the bottom line, is they are fair! This is my first experience purchasing a car with no anxiety, the deal was very upfront left feeling great and understanding all that is involved in the purchase:) I recommend this dealership to anyone looking for new or used, they have a huge lot with lots of options for any new or used car. Eddie Cruz works hard for you till the end, no pushing for a deal, he really wants to help you and is a great guy. More

My wife and I were happy with every thing Eddie Cruz did for us. He worked very hard to please us. We did not feel like he was trying to manipulate us and we walked out of every encounter talking about how for us. He worked very hard to please us. We did not feel like he was trying to manipulate us and we walked out of every encounter talking about how much we liked him. He was straight forward with us which help out in making our selection. We are very happy with our vehicle and thanks to him with got a great deal! More