495 Chrysler Jeep Dodge Ram

Great experience with new purchase. Very helpful with reviewing the car and getting exactly what I wanted in a vehicle. Would highly recommend this dealership for others! reviewing the car and getting exactly what I wanted in a vehicle. Would highly recommend this dealership for others! More

This was my 2nd experience with working with Bill Tierney and the staff at 495 Jeep/Dodge. I want to highlight that they are the "BEST" in every aspect of a car dealership. They go over and above to meet you and the staff at 495 Jeep/Dodge. I want to highlight that they are the "BEST" in every aspect of a car dealership. They go over and above to meet your wants and needs. They are super friendly, undoubtedly knowledgeable and extremely helpful from Sales/Finance right down to the Office Manager. I want to personally thank: Bill T., Jim Seferian, Tony G., Sean G. Shah G. and Amy for all you've done. This is what buying a new vehicle should always be like. Awesome job!!! Thanks again all. You're #1 in my book!!!!! Rick Adams More

I brought my 2009 Jeep wrangler in for service, the right front brake was locking up and eventually caused my abs light to turn on. When I brought it it the light cleared and the service manager yelled at me front brake was locking up and eventually caused my abs light to turn on. When I brought it it the light cleared and the service manager yelled at me about my remote start. He then blamed my abs light on the remote start installation. A month later I bring it in again for the front right brake locked up once again. He proceeds to tell me that my vehicle is now out of its 3/36 warranty and that the notes in the system say the vehicle is not covered under warranty because of the remote start. I just got my truck back from your ordinary run of the mill mechanic, guess what. The brake caliper was seized up and there was nothing wrong with the abs. Apparently Oscar knows more then everybody else and didn't have the mechanics who work at 495 even look at my brakes. I bought this Wrangler at 495 and i will never buy another vehicle there or bring any vehicle in for service. More

I was very impressed with their customer service. I purchased this vehicle from out of state and their process for handling an out of state buyer was very organized and went very smoothly. They even ar purchased this vehicle from out of state and their process for handling an out of state buyer was very organized and went very smoothly. They even arranged for a driver to pick up my family member from the airport and drove him to the dealership to pick up the vehicle. I would highly recommend this dealership. Everyone was great to work with! More

This dealership and employees were really nice and easy to deal with. The dealership is organized and clean and easy to find everything your looking for. I would buy there again in the future. to deal with. The dealership is organized and clean and easy to find everything your looking for. I would buy there again in the future. More

No hassle...price as marked...no pressure...sold me exactly what I wanted....very friendly to my family and myself... Stayed open late to complete transaction.....made sure I knew what all the numbers exactly what I wanted....very friendly to my family and myself... Stayed open late to complete transaction.....made sure I knew what all the numbers meant........didn't try and upsell me at all..... Gave me a very nice trade in allowance.......made sure the vehicle I was interested fit my needs......... Vehicle was presented clean...fueled up...running and warm....for delivery......will be back to buy another vehicle soon... More

Searched the web for a truck with my specific options and value ($$$$). The 495 Dealership offered an internet special with what I was looking for. Being a skeptic, I sent an email to see if this vehicle w value ($$$$). The 495 Dealership offered an internet special with what I was looking for. Being a skeptic, I sent an email to see if this vehicle was still available (not the case with other dealerships) and within a few minutes Bill responded. I appreciated the fact that Bill followed my instructions and contacted me via email. (I've had other dealerships keep calling even though I requested that I be contacted via email and not by phone.) Bill setup a time for me to see the truck and take it for a test drive... no pressure, he let me set the day and time and was accommodating to my work schedule. When I seen the truck I told him how impressed I was that the pictures on the web actually matched the vehicle.... I've had experiences where you find out the pictures are not the same as those advertised on the web.. differing autos or stock photos. Bill explained that all their vehicles have professional pictures taken and posted... I even revisited the 495 site and given the weather conditions, etc. in the pictures you can tell all vehicles have unique photos... very impressive and not always the case with other dealerships. Once I decided on the vehicle... Bill and his finance team were extremely helpful in providing me with the best financing options available. I greatly appreciate the extra mile Bill went through to provide financing. I like the fact that Bill stayed in touch with me throughout the purchase process via email and text. I'm on the phone or in meetings all day and cannot always answer external phone calls. Bill was always responsive to the emails and texts that I sent him... greatly appreciated! Without hesitation I would purchase another vehicle from Bill or send family and friends to see him. Well done! More

Via phone, I was told by Oscar that he did not care about my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were laughing at my inquiries and that it was just too bad for me. Real manager material! More

I had to travel to for the vehicle I wanted and needed my deal squared away in order to have one visit at the dealership. Knowing my credit worthiness is not that bad and not that great, kind of in the middl deal squared away in order to have one visit at the dealership. Knowing my credit worthiness is not that bad and not that great, kind of in the middle these days, that compounded things as well. I knew where I needed to be monthly and was having a hard time getting my own financing to fit my budget. I spoke with John over the phone, explained my situation and submitted everything online. Very easy and excellent response time. He explained everything to me and started the ball rolling. Within in minutes I was in touch with Jim in finance who worked some magic for the thumbs up! From the start to the drive off John was very informed on both the product and the process. Everything was communicated clearly and slowly. Jim was great as well, he was able to get the numbers I couldn't do on my own. Keep in mind all of this started on a Sunday afternoon and I drove away with my new vehicle by lunch time on Monday! Everyone at the dealership was very accommodating and friendly. Excellent experience, no pressure at all. If your feeling some, your putting it on yourself. More

After visiting different car dealerships in the area and comparing the customer service and prices, I have to say that no other compares to the outstanding services of 495 Chrysler Jeep Dodge. Jonathan (sal comparing the customer service and prices, I have to say that no other compares to the outstanding services of 495 Chrysler Jeep Dodge. Jonathan (salesperson), always professional and informative, went out of his way, picking me up at my house to go see the Jeep and helping me get the ideal price for a vehicle that surpassed my expectations. I am very satisfied with the purchase and how 495 handled business with a customer as demanding as I know I can be. Other dealerships should try to at least emulate the way 495 conducts business. Good Job! More