495 Chrysler Jeep Dodge Ram

Went in Thursday night, slept on it for a day and was back at the dealership 9am Saturday morning, on the road in my new Jeep by noon. The experience front start to finish was flawless. James was a pleas back at the dealership 9am Saturday morning, on the road in my new Jeep by noon. The experience front start to finish was flawless. James was a pleasure to deal with along with Phil. Shah was the man when it came to getting my financing set up. I didn't feel pressured, I explained what I wanted and they made sure that I got exactly that. When it came to price, they were by far and away the best. They gave me their best number which I took to other dealers and no one could touch it. Overall great experience, would recommend to anyone. More

I had done my homework prior to buying and was expecting your typical car salesmen approach being very pushy and wanting you to sign papers first day so they can get the sale. But I was pleasantly surprise your typical car salesmen approach being very pushy and wanting you to sign papers first day so they can get the sale. But I was pleasantly surprised, Eddie was great very friendly and very helpful. There was no pressure and he was very good with helping me find something in my price range and not giving me the run around. I would recommend this dealer for anyone who wants a stress free buying experience, and when you get there ask for Eddie Cruz. More

I would give Eddie an excellent rating as this is the second time we have bought a car from him. He was knowledgable, friendly and accommodating. They dealership went out of their way to get the car I wa second time we have bought a car from him. He was knowledgable, friendly and accommodating. They dealership went out of their way to get the car I wanted as it was not on their lot at the time. They were not pushy and made me feel comfortable. More

My experience with Eddie Cruz was exceptional, from beginning to end he made me feel valued and was extremely knowledgeable. When he delivered my car he spent a lot of time with me making sure he answe beginning to end he made me feel valued and was extremely knowledgeable. When he delivered my car he spent a lot of time with me making sure he answered all my questions and set things up they way I wanted. He is truly an asset to 495 Chrysler Jeep Dodge Of Lowell. Eddie was very professional. He was wonderful and made the whole experience easy. More

Jonathan and Shah were the friendliest Customer Service driven professionals we have dealt with in 20 years. They took care of our every need and will continue to recommend and visit them for future needs. driven professionals we have dealt with in 20 years. They took care of our every need and will continue to recommend and visit them for future needs. More

Eddie was great. He found out what kind of car and the needed options I was looking for. The car was ready for test drive and pick up. Eddie stayed in touch and worked for me until I was satisfied, even needed options I was looking for. The car was ready for test drive and pick up. Eddie stayed in touch and worked for me until I was satisfied, even on his day off. The dealership was modern, clean and customer friendly. I will definitely recommend anyone to Eddie, as I trusted him. More

How anyone other than an owner of 495 Chrysler could rate them a 5 star is beyond me. My experience was significantly different. First, they led me to believe that they were giving me a discount off of m them a 5 star is beyond me. My experience was significantly different. First, they led me to believe that they were giving me a discount off of my purchase price. In fact, it was a coupon that, according to the Chrysler guidelines, could only be redeemed by me and with the coupon I received in the mail weeks later (which I intended to use to buy a second new Chrysler. Then, they sold me an extended warranty that they said was a manufacturer warranty. It turned out to be one offered by a non-Chrysler entity and at a cost of $100's more. I later found out that the reason that sold me that one was that they got a kick back. And that other, more reputable dealers offer the manufacturer's warranty from Chrysler at a much lower cost. When confronted with these facts, the sales manager insisted that he previously informed me - which not true since I would not pay more for a warranty obviously. They also offered to allow me to use the $500 coupon but only if I bought our second Chrysler from them. I ended up purchasing our second Chrysler from a significantly more reputable dealer - however, when contacting the Chrysler Corporation, they stated that they could only offer one coupon per family - so i was out the $500, thanks to 495. More

My experiece at the dealership was fast and easy. Eddie is great sales man, He's very helpful and patient. I'm very happy with my new car. Thank you! is great sales man, He's very helpful and patient. I'm very happy with my new car. Thank you! More

James Smith was very helpful and the dealership worked with me to make me happy. I needed to get the payment to a certain level and they made that happen. I am very pleased with this dealer and would reco with me to make me happy. I needed to get the payment to a certain level and they made that happen. I am very pleased with this dealer and would recommend them to others. More

Experience was great. Stopped there first because it was near where I do business. Jonathan was very courteous and gave me all info I was looking for. I shopped around driving many different cars such as Fo near where I do business. Jonathan was very courteous and gave me all info I was looking for. I shopped around driving many different cars such as Ford Explorer, Audi Q5, Infinity Fx, Toyota 4 runner and Buick Enclave. Some I liked and some not so much. It came down to the great price they gave me along with the vehicle which is awesome! I thought Jonathan was excellent. He wasn't your typical salesman. Not pushy and just trying to make a sale. He showed real interest in what I was trying to decide. I want to thank him again for the great service and product. Regards, Gary Comeau More