495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Excellent overall experience is all I can really say. The Excellent overall experience is all I can really say. The Staff here including my sales rep, Eddie Cruz, was truly a major reason why I came back Excellent overall experience is all I can really say. The Staff here including my sales rep, Eddie Cruz, was truly a major reason why I came back here two days after my test drive. I didn't have any questions because they were all answered before I could even ask. I would HIGHLY recommend 495 Jeep to anyone looking for a hassle free experience when purchasing a vehicle. More
The service was impeccable. Bill new exactly what I was looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He looking for and set me up with exactly the right vehicle and price. I did not feel pressured to make a purchase I didn't want or was unsure of. He was kind and courteous, and appeared to love his job. Will definitely recommend Bill and 495 Chrysler, Jeep, Dodge to anyone in the market. More
I had a very good experience purchasing my car from 495 Jeep. I worked with Jonathan Cruz and he was very helpful with picking out the right car for me as well as doing all he could to get me the best and Jeep. I worked with Jonathan Cruz and he was very helpful with picking out the right car for me as well as doing all he could to get me the best and most affordable deal for me. I would absolutely come back again when its time to purchase again. Excellent service! More
I had a positive experience. I purchased a 2014 Jeep Wrangler Unlimited. Eddie Cruz was my salesman, I think he did a great job answering all my questions and keeping it real. Thank you Eddie for rest Wrangler Unlimited. Eddie Cruz was my salesman, I think he did a great job answering all my questions and keeping it real. Thank you Eddie for restoring my faith in car salesmen. More
I went in on a Sunday morning only half expecting to purchase a truck listed online. Jon was the salesman that I dealt with and was very knowledgeable about the truck I was interested in. Bear in mind t purchase a truck listed online. Jon was the salesman that I dealt with and was very knowledgeable about the truck I was interested in. Bear in mind that the truck had a lot of extra options and features that he was able to explain, and demonstrate how they work. If he didn't know the answer, he went into the service department and got the answer in a prompt manner. When negotiating the price, he was very reasonable and accommodating, providing me with all options of payment plans that worked for my budget. I went in mid-morning, and rolled off the lot in the early afternoon with my new truck. I only have two minor criticisms, in that every time I've known someone to purchase a vehicle, it was sold with a full tank of gas. I left with a little less than half (after $25 was put in by the dealer), and when I had service done to the truck (registration, inspection, remote-start installed), I had waited in the service area not knowing that the service was finished, which Jon took into his own hands when he noticed that I was still around. Other than that, my experience with 495 Chrysler/Jeep/Dodge was very positive and I will return as well as recommend family and friends. More
My sales experience was very pleasant. It was fast, no pressure and easy. Jonathan brought the pricing and trade-in value and followed up until the vehicle was delivered. pressure and easy. Jonathan brought the pricing and trade-in value and followed up until the vehicle was delivered. More
I reached out to bill at this dealership last year and mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bi mentioned what I might be looking for in a truck. After a test drive and running some numbers I decided to wait a bit until buying. I came back to Bill because of his professionalism and I found him very easy to talk to. He was very helpful with info on the vehicle, he even had the truck ready for me when I came in with my wife. In no time I was in the truck and out the dealership problem free! The entire sales department gave me a great deal on the new vehicle and my old trade. I highly recommend bill and 495 Jeep More
Shopped around and ended up buying from this dealership for the 2nd time. Ask for Bill Tierney. Great salesman. He worked hard for me. Got the right price, rate and he located a model at another location t for the 2nd time. Ask for Bill Tierney. Great salesman. He worked hard for me. Got the right price, rate and he located a model at another location to meet all my specs. He continues to be a great resource after the purchase. I always have more questions. Poor guy... More
Eddie Cruz is the best car dealership salesman that I have ever met or dealt with. He is very friendly and knows his products in and out and from top to bottom. He never tried to steer me in the wrong di have ever met or dealt with. He is very friendly and knows his products in and out and from top to bottom. He never tried to steer me in the wrong direction. He knew what I was looking for and he saw that I got it right away. He is highly skilled and knows how to deal with a customer and sees that they are completely satisfied. He is also very polite and genuine and not pushy like other salesman. I am more than happy with my purchase and it is all because of Eddie Cruz's professionalism and manner. The deal went through effortlessly and quickly. I highly recommend Eddie Cruz and everyone at 495 Chrysler Jeep Dodge. I cannot wait to explore all of the many features that my new Jeep has, both on and off road. Thank you. Sincerely, John Goddard More
Excellent great service! Sales person no haggle gave great price on wrangler trade in and great price on deal with lease price. Explained everything in detail about jeep Cherokee! Would recommended comi great price on wrangler trade in and great price on deal with lease price. Explained everything in detail about jeep Cherokee! Would recommended coming here! More