495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Promotion Free Oil Change. 10/13/18- called on 10/8 left message. Called on 10/9 spoke to Patti appt for oil change made for 10/13. There at 7:50. Man in suit jacket asked if 10/13/18- called on 10/8 left message. Called on 10/9 spoke to Patti appt for oil change made for 10/13. There at 7:50. Man in suit jacket asked if I had an appt because I was driving a Nissan. I said yes, I spoke to Patti on Tuesday. Waited while they took care of the Jeep owners, even though I was there first. Finally got annoyed and asked if I did have an appointment and the woman said she didn't see my name. I will never go there. If i ever purchase a Jeep, it will not be from 495 Jeep. Fraud. More
Will NEVER Set Foot in This Dealership Again! Had a horrible experience here where they essentially pulled a bait and switch to get me in. I was quoted a price with things they were going to chan Had a horrible experience here where they essentially pulled a bait and switch to get me in. I was quoted a price with things they were going to change in the vehicle (that I did not request...they offered). I go in with text messages of the conversation and they went back on what they said and tried to make me pay for the things THEY offered. The initial salesperson I worked with, James, was very rude to me when I told him I wasn’t doing business with them. I’ve never had a bad experience at a dealership before this. It was awful and I will never go back. More
My New Jeep is Awesome I just bought my first new Jeep from here, and I was nervous about buying and If I would have enough with my trade. But 495 gave me enough for my old I just bought my first new Jeep from here, and I was nervous about buying and If I would have enough with my trade. But 495 gave me enough for my old jeep, that I was able to buy. This was possibly the easiest buying experience I have ever had, and they made sure I drove away happy. Definitely will get my next Jeep from them! More
Loving my New JEEP Wrangler!! Fast, friendly, and professional service @ 495! Shah answered all of the questions I had, was easy to reach and stayed in contact. James Smith made my Fast, friendly, and professional service @ 495! Shah answered all of the questions I had, was easy to reach and stayed in contact. James Smith made my experience very easy and stress free! The way they treated me made me feel very comfortable - no pressure - I highly recommend going to 495 to get exactly what you are looking for, it’s a great TEAM at 495! More
Most enjoyable experience, great people I've bought a lot of vehicles in my life,I've never had a more enjoyable experience , from management, salesman and finance.I would highly recommend 4 I've bought a lot of vehicles in my life,I've never had a more enjoyable experience , from management, salesman and finance.I would highly recommend 495 Jeep to anyone More
Quality - at every level I recently reviewed a different dealer, where I was stuffed with a vehicle that needed more maintenance than it was worth - but none of that was revea I recently reviewed a different dealer, where I was stuffed with a vehicle that needed more maintenance than it was worth - but none of that was revealed before or during the sale. The difference is a business that takes pride in (1) not over selling but keeping you happy, (2) Flexibility in getting you into something you want, not something on their push list, (3) Keeping that tradition throughout the entire business not just in sales. I was referred in to these folks and I will and have refereed them to others. You can beat prices, you can simply go online and search - but what I found is that ultimately you will get what you pay for. More
2nd Jeep purchase from 495 Both times purchasing Jeeps, we have had excellent experiences at 495 with Sam Cruz (and previously with his brother that no longer works there and is Both times purchasing Jeeps, we have had excellent experiences at 495 with Sam Cruz (and previously with his brother that no longer works there and is a police officer now). The dealership is straightforward, not pushy, and quick to get back to your questions and searches for the perfect car (even when a wife has a few color changes!). Sam is a hard worker, really nice guy, from the first phone call to final delivery of our new Jeep Unlimited, explaining new components/systems, syncing our phones (and he even mailed two bottles of nail polish I left in my old car back to me!). Thanks so much, Sam, we really appreciate working with you and highly recommend you and the dealership to anyone looking for a Jeep! More
Absolutely amazing experience with Sam and Shah! My family recently purchased a new Jeep for me and my younger brother, and both Shah and Sam were so helpful! Their kindness combined with their knowl My family recently purchased a new Jeep for me and my younger brother, and both Shah and Sam were so helpful! Their kindness combined with their knowledge about the vehicles made the experience enjoyable from beginning to end. I especially appreciated Sam's warm personality while my dad and brother discussed specifics with Shah. I would recommend this dealership and these specific employees to anyone looking to purchase a new car - they are by far the nicest around! More
So easy to shop at 495 Chrysler Jeep Dodge RAM! I was dreading buying a new car, but my lease was about to end on my Honda. Sam Cruz made it so easy for me to get into a new Compass, love this Jeep. I was dreading buying a new car, but my lease was about to end on my Honda. Sam Cruz made it so easy for me to get into a new Compass, love this Jeep. Never going back to a car. More
I would recommend this dealership to all my friends and fam. Bill Tierney was very helpful and kind. He made sure I was happy with my new RAM and the deal! Thank You all very much for your kind help! Bill Tierney was very helpful and kind. He made sure I was happy with my new RAM and the deal! Thank You all very much for your kind help! More